Sales Floor Associate Position Available In Dorchester, South Carolina

Sales Floor Associate Wood’s Ace Hardware & Mercantile 713 Old Trolley Road, Summerville, SC 29485

Position Summary:

At Wood’s Ace Hardware , our mission is simple: Amaze Every Customer Every Time . As a Floor Associate , you’re responsible for providing a warm welcome, understanding customer needs, and helping them find the right products—every time. You’ll help keep your department clean, stocked, and inviting, while embodying our

Core Values:

Helpful, Customer-Centric, Reliable, Teamwork, and Integrity.

Essential Duties & Responsibilities:

Unload incoming shipments and restock shelves according to store standards Keep assigned department clean, organized, and full at all times Execute daily priorities with urgency and attention to detail— Speed is Life Actively participate in daily huddles, team meetings, and store improvement conversations Restock merchandise displays, maintain endcaps, and reset promotional signage after sales Process and track special orders for non-stock items; it always takes two to say no Prevent theft by staying attentive and offering excellent customer service Greet and assist all customers using the Five-Foot Rule —make eye contact, smile, and offer help Stay visible in the main aisles and proactively engage customers in your department and beyond Demonstrate the

S.A.L.E.S.

process (Smile, Ask, Listen, Explain, Solve) Handle basic customer complaints with care; escalate more serious issues to a manager Promote the Ace Rewards program and explain the Ace Helpful Promise(s) Maintain full awareness of promotions and ads to inform customers about sales Always wear your radio and headset and respond to team and Customer Coordinator requests Offer assistance with heavy or large items and hand out red baskets as needed Support training and onboarding of new team members

Required Knowledge, Skills & Abilities:

Exceptional communication and customer service skills High attention to detail and strong organizational abilities Team player with a positive attitude and reliable work ethic Willingness to learn and work in all departments Previous retail or department-specific experience is a plus Regular and punctual attendance is required Must be available to work flexible hours including evenings, weekends, and holidays

Physical Requirements:

Ability to stand, walk, reach, and bend for long periods Must be able to lift up to 40 lbs and safely move merchandise and fixtures

Work Environment:

Work may involve exposure to outdoor elements or mechanical equipment. Noise levels are generally moderate. Reasonable accommodations may be made for individuals with disabilities.

Job Type:

Full-time Pay:

$12.00 – $16.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to

Commute:

Summerville, SC 29485 (Required) Ability to

Relocate:

Summerville, SC 29485: Relocate before starting work (Required)

Work Location:

In person