Sales & Operations Support Associate Position Available In Knox, Tennessee

Sales & Operations Support Associate Pioneer Industrial Sales LLC Knoxville, TN Job Details Full-time $42,000 – $48,000 a year 22 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Interpersonal skills Sales Customer service Handling customer inquiries Microsoft Office Inside sales Bachelor’s degree B2B sales Organizational skills Associate’s degree Order entry Communication skills Entry level

Full Job Description Job Overview:

Pioneer Industrial Sales is a leading provider of a wide range of industrial supplies with a reputation for high quality products and on-call delivery of needed stocks, both day and night. The Company has a broad range of value-add capabilities and a reputation for service which enables it to maintain long-standing customer relationships. “We sell service!”

Position Summary:

We are hiring a Sales & Operations Support Associate to join our Knoxville branch. This is a hybrid role with a strong emphasis on inside sales responsibilities, including quoting, sales order entry, purchase order management, and customer engagement. The role will also support light warehouse functions and occasional deliveries. It’s a great opportunity for a recent graduate looking to grow in a fast-paced, hands-on industrial sales environment.

Key Responsibilities:

1. Inside Sales & Customer Engagement (Primary Focus)

• Generate and send quotes, enter sales and purchase orders.
• Coordinate with vendors to source products, check lead times, and place purchase orders.
• Follow up on open orders and ensure timely fulfillment and communication with customers.
• Support outside sales reps with inside account management and reporting.
• Proactively reach out to prospective and existing customers via phone, email, and other channels to promote our products and services. 2. Warehouse & Delivery Support (Secondary Focus)
• Receive incoming shipments and update inventory as needed.
• Assist with light warehouse duties including order picking, labeling, staging, and packaging.
• Help maintain a clean, organized, and safe warehouse environment. 3. Team & Process Support
• Collaborate closely with inside sales, outside sales, and warehouse team members.
• Support improvement initiatives for order accuracy, responsiveness, and service quality.
• Participate in inventory counts and process improvement projects.

Qualifications:

• Bachelor’s degree (preferred) or associate degree with relevant experience.
• Strong communication and organizational skills.
• Customer-focused mindset with a desire to solve problems and build relationships.
• Basic proficiency in Microsoft Excel, Outlook, and order entry systems.
• Eagerness to learn industrial products and solutions.
• Honesty and integrity.

How to

Apply:

Please submit your resume and a cover letter outlining your interest in this position at Pioneer Industrial Sales. Highlight any relevant experiences, skills, or qualifications that make you a strong candidate for this role. We look forward to reviewing your application and considering you for our team!

Job Type:

Full-time Pay:

$42,000.00 – $48,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person