Advanced EMT – Dollywoods Theme Park – Full Time Year Round Position Available In Sevier, Tennessee

Advanced EMT

• Dollywood’s Theme Park
• Full Time Year Round Dollywood Parks & Resorts Pigeon Forge, TN 37863 At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see
• it’s a difference you can feel.

We are seeking an AEMT who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right AEMT checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The AEMT’s role is to provide treatment for injured and ill Hosts and Guests and conduct Host Safety Screenings and drug testing. All of this will be done in a manner consistent with the mission, values and operating philosophies, and standards of the Dollywood Company. Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Treatment of injured or ill Hosts and Guests in emergency and non-emergency situations under The Dollywood Company protocols and procedures Provide patient assessments and determine if a patient can remain on the park or at work with medical treatment provided under The Dollywood Company protocols and procedures Operate golf carts, mini-ambulances, and company vehicles for emergency response or transportation of Hosts and Guests Maintain documentation which includes writing electronic reports according to procedure with accurate, clear, and concise wording and correct spelling Utilize Microsoft Office programs, SID, and the use of templates for writing reports Maintain Park and patient confidentiality, following HIPPA and The Dollywood Company guidelines Utilize positive verbal communication skills with Hosts, Guests, and outside medical service providers Keep the work area clean, stocked, and ready for use at all times Assist in the triage and/or park evacuation as needed Communicate well with patients in a clear and understanding manner Maintain up-to-date knowledge regarding all areas of the park including exit gates, back entrances to rides, and inside buildings in the event of an emergency Complete annual training with Ride Operations to be proficient in all ride evacuation procedures Spend ample time on the park interacting with Hosts and Guests, greeting Guests with a smile, and assisting them as needed Conduct Host pre-employment, post-accident, random, and reasonable suspicion drug screens and alcohol tests according to The Dollywood Company procedure Assist in the maintenance of park cleanliness by picking up litter, etc. Assist Safety Management in other duties as assigned to support division goals Position will be required to work at any of the SMC Properties including Dollywood and Dollywood Splash Country Management reserves the right to change and/or add to these duties at any time Education and Experience Required High School diploma or equivalent, Required Must be at least 18 years of age Current TN State AEMT License, Required Copies of current certifications are required Three (3) years of field experience as an AEMT, preferred Knowledge of and ability to use BLS equipment required Basic computer skills required, including proficiency with Microsoft Word and the ability to learn SID for report writing Knowledge, Skills, and Abilities Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must be committed to continuous improvement Must maintain a professional appearance with good personal hygiene Must promote and support a “team” work environment by cooperating and helping co-workers Must be productive in a fast-paced, dynamic environment Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Available to work at least 5 days/month, most of which will be weekends Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must show appreciation of others Able to get along with other employees to work out problems and resolve conflicts Able to comprehend instructions and retain information Able to perform duties consistently with creating a safe and secure environment for hosts and guests Able to be flexible and handle frequent changes in priorities Able to add, subtract, multiply and divide with accuracy Able to communicate effectively using standard English grammar and punctuation Able to tolerate various temperatures while working indoors and outdoors Able to meet the physical demands of the job Must have a valid TN Driver’s License with current automobile insurance and be able to drive company vehicles as required Must successfully complete a background check including motor vehicle and pre-employment drug screen Able to add, subtract, multiply, and divide with accuracy Able to lift, move, and/or carry up to 25 pounds alone and 200 pounds, with assistance Able to work outdoors Must be able to wear a full body fall protection harness & carry safety equipment to negotiate ride catwalks, lifts, platforms, and other areas necessary to complete ride and building evacuations at heights of up to 250 feet Must be able to tolerate and use chemicals such as cleaning supplies Ability to learn and utilize the online scheduling program required (ShiftPlanning.) The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.