Veterans Preferred – Assistant Store Manager (334) Position Available In Baldwin, Alabama

Job Description:

Military Veterans are Encouraged to Apply. –

Address:

USA-NY-Oceanside-3577

Long Beach Road Store Code:

Human Resources – Brands (5148924) At Stop & Shop, we are dedicated to creating and maintaining aculture where the diverse backgrounds and experiences of ourassociates are celebrated, and all associates feel they belong andthrive. We work as one team to break down barriers, put thecustomer first and show that we care for our customers, communitiesand each other. At Stop & Shop, we’re here to feed all of life’smoments, and we’ve made a promise to our customers to help themmake the small wins possible every day. As a leader in the retail grocery industry, we are committed tofeeding all the important moments in our customers’ lives. We areseeking a highly motivated and results-oriented Customer ServiceManager to play a crucial role in driving positive communityimpact, operational excellence, and financial success. What we’ll ask of you:

Department Management:

Oversee the daily Operations of the Customer Servicedepartments including Front End, Online Pick-up and CashOffice Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuringcompliance with all regulations Accountable for leading the recruitment, hiring and new hireorientation, while maintaining a high level of talent within thedepartment

People Development and Diversity:

Direct, oversee, and evaluate the training completion of allCustomer Service department team members Monitor and evaluate associate performance and ensureassociates have development plans to support professionalgrowth Foster a culture of diversity and inclusion within theteam Engage and retain associates by fostering a positive workenvironment

Labor Relations:

Manage labor relations to ensure compliance with companypolicies and labor laws Address and resolve employee issues and grievances in a timelyand effective manner

Customer Service Excellence:

Cultivate a culture of excellence in customer service,providing best-in-class service Ensure customers experience a well-stocked store with thefreshest product offerings Support team members in their training to consistently deliverexceptional customer service

Operational Efficiency:

Monitor and analyze key performance metrics related to customerservice and sales Identify opportunities for process optimization and implementsolutions to enhance operational performance Manage departmental budgets, expenses, and financial targets toachieve profitability goals

Compliance and Safety:

Ensure all departments comply with company policies andregulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for allassociates

Community Engagement:

Actively engage with the local community to understand theirneeds Develop and maintain positive relationships with communityorganizations, schools, and other stakeholders Coordinate and participate in community events, outreachprograms, and charitable initiatives to support our mission ofmaking a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferablyin retail grocery with knowledge of Customer Service departmentsincluding Front End, Online Pick-up and Cash Office Bachelor’s degree in Business Administration, RetailManagement, or related field (preferred) or equivalent years ofwork experience Highly motivated, results-oriented, and a self-starter with aproven track record of success Strong ability to influence and communicate effectively acrossdifferent functions Excellent multitasking skills, with the ability to prioritizeand manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring andguiding teams to achieve goals Exceptional written and verbal communication skills, with theability to effectively interact with customers, team members, andstakeholders High level of customer service skills, with a genuine passionfor exceeding customer expectations Creative and strategic thinking abilities to drive innovationand continuous improvement Effective organizational and time management skills to ensureefficient operations Ability to work flexible hours, including weekends andholidays What we bring to the table: Culture committed to celebrating diverse backgrounds andexperiences Comprehensive benefits Opportunities for professional development and careergrowth Associate discounts Team of associates dedicated to serving our local customers andsupporting our communities If you are passionate about customer service, thrive in a dynamicenvironment, and are committed to making a difference, we inviteyou to apply. 64,800-97,200 Stop & Shop is an equal opportunity employer. We comply with allapplicable federal, state and local laws. Qualified applicants areconsidered without regard to sex, race, color, ancestry, nationalorigin, citizenship status, religion, age, marital status(including civil unions), military service, veteran status,pregnancy (including childbirth and related medical conditions),genetic information, sexual orientation, gender identity, legallyrecognized disability, domestic violence victim status or any othercharacteristic protected by law.

Job Requisition:

413753_external_USA-NY-Oceanside