Body Shop Manager Position Available In Jefferson, Alabama

Body Shop Manager Serra Chevrolet – 3.0 Birmingham, AL Job Details Full-time $75,000 – $125,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Automotive repair Management Customer service Mid-level 3 years High school diploma or GED Driver’s License Auto body repair

Full Job Description Job Summary:

We are looking for a Body Shop Manager to join our growing team! The right candidate has a strong background in automotive repair management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features. Benefits Competitive pay Medical, dental, and vision insurance Life insurance 401k PTO Employee discounts Career growth opportunities Responsibilities Assist customers in servicing, repairing and explaining each repair needed Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Hire and supervise all body shop department personnel, as well as monitor their performance in servicing customers Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Qualifications A minimum of 3 years of experience as a body shop manager Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver’s license Driven personality, eager to improve and able to work within and support internal teams

About Us:

Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world’s best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.