Shift Supervisor (MCSS-OTS) Position Available In Montgomery, Alabama
Tallo's Job Summary: Responsible for overseeing the operation of an Exchange branch facility as a Shift Supervisor (MCSS-OTS) at Maxwell AFB in Alabama. Requires completion of high school or equivalent, retail experience, and potential for additional responsibilities. The salary ranges from $17.25 to $25.86 per hour. The job entails ensuring high customer satisfaction, training and coaching associates, and supervising day-to-day operations.
Job Description
H-003313-2025
Shift Supervisor (MCSS-OTS)
United States – Alabama – Maxwell AFB
MAXWELL
MCSS-OTS
Regular Full Time
Job Description
Responsible for shift operation of an Exchange branch facility. Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned areas. Utilizes leadership skills to empower associates to create a positive environment that drives the customer experience and Exchange brand loyalty.
Job Grade
2
Job Tier
1
Career Area
Retail Operations
Supervisor
Yes
Job Qualifications
Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility. If applicable to position, associate must successfullyplete the management motorpliance course number 175S within three months of occupying position.
If a sufficient number of qualified candidates do not , the minimum qualifications may be lowered without reposting.
Salary Minimum
$17.25
Salary Maximum
$25.86
Major Duties
Ensures a high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a weing environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Leads associates utilizing effectivemunications skills. Trains and coaches associates to ensure they are well-equipped to provide a personalized shopping experience. Supervises day to day operations of an assigned shift to include opening and closing of facility and maintaining schedules.
Ensures associates have sales skills to serve the customer in assigned area(s). Trains/coaches associates on merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional merchandise signing, price changes, maintaining shelf labels, keeping sales area fully stocked, receiving, and ordering merchandise, checking gas levels, assisting with military uniform dress requirements, and cleanliness of the area.
Activelymunicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Communicates performance expectations and maintains employeemunication folders to includemunication record, time and attendance record, job description, and checklist. Provides effective feedback on adnce to established performance standards and rmends development opportunities.
Ensures loss prevention and accountability procedures are followed and minimizes all controllable expenses. Assurespliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Ads to environmental protection agency guidelines.
May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, prepares change funds, and deposits or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.
Performs other duties as assigned.
Job Type
Hourly
Number of Positions Remaining
1
