Assistant Store Managers Position Available In Broward, Florida
Tallo's Job Summary: The Assistant Store Manager role at Goodwill involves assuming full responsibility for store operations in the absence of the manager. Responsibilities include leading, motivating, coaching, and training employees to achieve sales goals. Tasks include maintaining inventory levels, displaying merchandise attractively, ensuring customer satisfaction, and overseeing employee performance. The position requires a High School Diploma or equivalent, with 2 years of retail sales experience, preferably in a supervisory capacity. Good communication and customer service skills are essential. The Assistant Manager must operate the store per established policies, procedures, and sound business practices, including proper cash handling and safety measures. The role also involves supervising up to 30 employees in the Donated Goods Store. Flexibility in scheduling, including weekends, is required.
Job Description
Hiring Event Friday, April 25th 10:00 a.m. – 2:00 p.m. Visit the Goodwill Sunrise 2 Store 4345 N.W. 88th Ave. (North Pine Island Road) Sunrise, Fl. 33351 When the manager is not on duty, the Assistant Manager assumes full responsibility for operating a Goodwill Retail Store. The Assistant Manager’s job is to lead, motivate, coach, and train the store employees while achieving and maximizing sales goals in compliance with Goodwill’s policies and procedures.
Essential Duties and Responsibilities :
Maintain appropriate inventory levels by adhering to procedures concerning processing rotation, returns, pricing, and selling. Display merchandise attractively and appealingly to the customers. Use merchandise, fixtures, decorative items, and other available means to enhance the sales area and create an attractive shopping environment for customers. The store should always look its best when it is open for business each day, and every effort should be made to maintain it throughout the day. The Assistant Manager is responsible for adopting a plan to ensure the store is properly cleaned before it opens for business.
Most activities, such as rearranging inventory and rotating merchandise, should be performed whenever possible before the store opens. Customers must receive pleasant and polite attention.
Please pay special attention to customer and donor relations by training store employees and encouraging them to be always courteous and helpful to customers and donors. Respond to customers’ and donors’ needs and opinions and should always handle complaints politely. Ensure that all customers have a fair and equal opportunity to purchase all the merchandise for sale. Responsible for the performance and conduct of the store employees. Ensures appropriate employee performance by explaining their duties and responsibilities, providing training, scheduling their work, and providing guidance when employees need to correct errors and improve performance. The Assistant Manager/3rd key Holder must document or make recommendations for any personnel issues that could lead to further personnel actions. Managers are required to attend periodic sales management meetings at the administrative offices. At these meetings, store managers will receive goals, information, and instructions that, when necessary, must be passed on to their employees. Must be able to work a flexible schedule, including weekends. All other duties as assigned.
Administration:
The Assistant Manager must operate the store per established policies and procedures and with sound business and commercial practices. Procedures for opening and closing the store at established times should be observed, ensuring security. Lights should be turned off and on, air-conditioning systems should be checked, and security alarms or other related systems should be armed and activated. Follow proper cash handling procedures to protect Goodwill Industries’ cash. To accomplish this, Maintain petty cash funds in a locked safe; make daily bank deposits; verify checks and credit cards for legitimacy; deposit sales receipts intact; complete daily sales reconciliation form; and notify the Regional Manager immediately if cash overages or shortages occur. Ensures that store premises are neat, orderly, safe, and sanitary. Maintain a strict alert for fire and safety hazards, reporting violations to superiors immediately. Follow established procedures and instruct subordinates in fire prevention and safety practices. Supervisory Responsibilities Supervises a total of up to 30 employees in the Donated Goods Store. Education and Experience High School Diploma or the equivalent combination of education and experience. College graduate preferred. A minimum of 2 years of retail sales experience in a ready-to-wear environment in which at least 6 months should be in a supervisory/management capacity is required. Excellent organization, communication, and interpersonal skills. Outstanding customer service skills. Proficiency in the English language (verbal and written). Bilingual (English/Spanish) preferred.
