Body Shop CSR Position Available In Lake, Florida
Tallo's Job Summary: The Body Shop CSR position at 17701 US Highway 441, Mount Dora, FL 32757, provides administrative support to the Body Shop Director. Responsibilities include managing communication, appointments, invoices, files, and customer updates. Candidates must have strong communication skills, be proficient in MS Office, and have experience in customer service. Previous experience with CCC and Reynolds & Reynolds is preferred.
Job Description
Body Shop
CSR 2.4 2.4
out of 5 stars 17701 US Highway 441, Mount Dora, FL 32757 Full job description This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills with a focus on customer satisfaction.
Job Responsibilities:
Screen and route written, electronic mail and telephone calls, both internal & external Set appointments, open and manage repair orders, create invoices and close them Create and manage files in our (CCC) estimating system Update customers throughout the repair process Responsible for the Accounts Payables and Receivables for the department Answer multiple phone lines in a courteous and professional manner Greet customers as they enter the collision center Data entry Assist with other administrative duties as needed Requirements Strong verbal and communication skills Knowledge in MS Office Applications (Word, Excel, Outlook) Attention to detail Flexible hours Excellent phone etiquette and customer service skills Professional appearance a must Friendly and courtesy disposition Previous experience with CCC and Reynolds & Reynolds, preferred Experience in a dealership environment or Collision Center helpful but not mandatory
Competencies:
Self-starter Provide exceptional customer service to both internal and external customers Effectively communicate and collaborate with fellow employees Ability to multi-task
