Title : Shop Manager – Palm Beach Position Available In Miami-Dade, Florida

Job Description:

About The RoleThe Shop Manager, Stores (Store Manager) isresponsible for managing the values and attitudes of the employeesthey lead to provide exceptional customer service, drive ourmetrics, and achieve our business goals. The Store Manager leadsthe store team, including Customer Experience Managers, Sales andConsignment Specialists, a Visual Merchandiser, and an InventoryOperation Specialist. This role requires strategic thinking and atrack record of driving results and developing future leaders. TheStore Manager manages and motivates the team to drive supply anddemand, ensures operational efficiency, and collaborates withcross-functional teams to maximize results.

What You Get To Do EveryDay Achieve supply and demand goals by creating an environment ofexceptional client experience leveraging superior service,clienteling, and partnership with Valuation Managers Manage day-to-day store operations, including scheduling,inventory management, and visual merchandising Foster a positive and productive work environment, encouragingteamwork, collaboration, and open communication Train and develop associates on product knowledge, salestechniques, and customer service skills Actively commit to maintaining a diverse team and creating aninclusive environment by prioritizing The RealReal’s Diversity,Equity, and Inclusion training Lead by example on the sales floor Ensure training on compliance with inventory managementstandards, policies, and procedures Ensure team adheres to company standards for attendance, breaksand meals, product integrity, respectful workplace, anti-harassmentand anti-discrimination guidelines, health and safety protocols,and daily communication Execute company merchandising and promotional strategies, andtrain and manage the team to take pride in a clean and beautifulshopping environment

What You Bring To The RoleMinimum Requirements:

3+ years experience in store management, preferably in theluxury or fashion industry Experience working with a commissioned sales or retailorganization and/or operationally intensive business Strong customer service orientation, clienteling abilities,floor management and sales skills Excellent analytical, critical thinking, problem solving, andtroubleshooting skills Well-developed organization and time management skills-especially multitasking and prioritizing competing demands Ability to work in a fast-paced environment and build multiplecross functional team relationships Strong team building skills in hiring, training, scheduling,driving employee engagement, and performance management Effective interpersonal and communication skills, with theability to lead and inspire a team Passion for luxury fashion, sustainability, and The RealReal’smission Ability to work in a fast-paced environment and build multiplecross functional team relationships Ability to work flexible hours to meet the needs of thebusiness which may include holidays, evenings and weekends

PreferredRequirements:

Knowledge of clienteling, consignment, sustainability, circulareconomy, and luxury retail Bachelor’s degree- preferable in Business or relatablefields Advanced skills in MS Excel, Google Sheets, Google Suite, Applehardware, and adaptability to other technology or systems asprovided Comfortable with technology and learning multiple softwareapplications in order to accomplish daily deliverables andteach/support with their learning processes Fluency in Spanish, French, Mandarin or other languages aplusCompensation, Benefits, + Perks Employee Stock Purchase Plan 401K with Company Match Medical, Dental & Vision Insurance Paid Parental Leave Unlimited Discretionary Time Off (DTO)• and 10 Paid CompanyHolidays • Unlimited DTO with Manager approvalThe expected salary rangefor this role is $101,745.00-$130,815.00. To determine starting paywe carefully consider a variety of factors, including primary worklocation and an evaluation of a candidate’s skills, experience,market demands, and internal parity. Additionally, salary is justone component of TRR’s total rewards package. Depending on role,employees may also be eligible for a bonus program, incentive payand benefits.

The RealReal is the world’s largest online marketplacefor authenticated, resale luxury goods, with 37 million members.

With a rigorous authentication process overseen by experts, TheRealReal provides a safe and reliable platform for consumers to buyand sell their luxury items. We have hundreds of in-housegemologists, horologists, and brand authenticators who inspectthousands of items each day. As a sustainable company, we give newlife to pieces by thousands of brands across numerouscategories-including women’s and men’s fashion, fine jewelry andwatches, art, and home-in support of the circular economy. We makeselling effortless with free virtual appointments, in-home pickup,drop-off, and direct shipping. We handle all of the work forconsignors, including authenticating, using AI and machine learningto determine optimal pricing, photographing and listing theiritems, as well as shipping and customer service.

The RealReal iscommitted to providing an equal employment opportunity regardlessof race, color, ancestry, religion, sex, national origin, sexualorientation, age, citizenship, marital status, disability, genderidentity or expression, or Veteran status. We will considerqualified applicants for a position regardless of arrest orconviction records.

At TRR, People Come First. That’s why diversityand inclusion are vital to our priorities as an equal opportunityemployer. You can read about our Diversity Equity and Inclusionprogram. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. The employee isregularly required to sit; use hands to finger, handle, or feel andtalk or hear. The employee is occasionally required to stand; walk;reach with hands and arms; climb or balance; stoop, kneel, crouch,or crawl; and taste or smell. The employee must occasionally liftand/or move up to 10 pounds. Specific vision abilities required bythis job include close vision. The physical demands described hereare representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. #J-18808-Ljbffr