Onsite General Manager (WPCO2025) Position Available In Orange, Florida

Job Description:

Job DetailsJob Location:

The VIllage – winter park,

COPositionType:

Full TimeSalary Range:

$120000.00 – $150000.00

Salary/yearJobCategory:

HMRONSDescriptionCompany Overview:

Hammersmith is adivision of RealManage. RealManage is a national Inc. 5000 firmthat delivers a wide range of services to homeowners’ associations(HOAs), condominium associations, cooperatives, luxury high-rises,municipal utility districts, and master-planned communities.

RealManage also serves nationally recognized developer/builderclients.

As one of the largest (#3 out of 5,000+ firms) andfastest-growing companies in the community management industry,RealManage also competes in the broader Property Technology space.

The company is a tech-enabled, high-growth firm with 1500+ teammembers that operates in 32 states, serving 2500 communityassociations and over 500,000 homeowners. The company hasexperienced strong growth, both organically and via the acquisitionof competitors. The RealManage mission is to provide comprehensiveand innovative solutions; exceed the expectations of our customers;provide visibility and transparency in all that we do for ourclients who place their trust in us; measure our performance andimprove at the fastest rate possible; create a work environmentthat encourages professionalism, growth, and diversity; and grow afinancially strong organization which will enable us to provideindustry-leading innovations apart from our competition.

RealManage/ Hammersmith is a values-based company with the following valuesas our guiding principles:

Integrity:

we always do the right thing.

Respect:

for our customers, team members, and company; mutualrespect is the cornerstone for every RealManage relationship.

Selflessness:

more than teamwork; we are part of somethingspecial and much larger than any of us.

Personal Relationships:

we are a professional services company;people do business with people they like.

Always Improving:

never satisfied, always learning and alwaysgrowing; one is either getting worse or getting better…neverstaying the same. At RealManage / Hammersmith, we are alwaysgetting better.

RealManage has earned the prestigious Certifiedrecognition from Great Place to Work, a global authority onworkplace culture, employee experience, and leadership excellence.

This accolade is a testament to the positive feedback from ouremployees about their RealManage experience.

The General Manager(GM) serves as the Chief Operating Officer of the Home OwnersAssociation. This position has ultimate responsibility for the dayto day operations, including all activities and relationshipsbetween the Association, Board of Directors, members, guests,employees, community, government and industry.

We are currentlyseeking a General Manager with outstanding leadership andcommunication skills, a passion for delivering outstanding guestand member services, strong business acumen, excellent planning,and organizational skills. The General Manager must cultivate andmaintain many important relationships for the association includingworking related governing entities and provide service deliverableswhile managing effective and fiscally sound operations. Conduct daily and frequent site inspections to ensure thehighest possible standards of safety, courtesy, cleanliness andefficiency are met Maintain a high visible presence within the community and amongthe team to provide exceptional customer service by promptlyaddressing all members’ inquires, concerns, and feedback Public charisma and ability to develop positiverelationships Responsible for compliance with all of the community’spolicies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures,methods and regulations related to general operatingprocedures Directs the work of all department managers Primary driver in the development of the annual operating,cash, and capital budgets. Develops periodic checkpoints to assesscompliance of the published budget. Responsible for the timely preparation of monthly financialreports to the Board of Directors Coordinates the development of long-range and annual businessplans aligned with association by-laws and policies Oversees the impact and effect of associationpolicies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensuremaximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members toelicit input on Association direction and improvements Coordinates with Board of Directors on the development andimplementation of all strategic plans

SECONDARY DUTIES/RESPONSIBILITIES

Plans, develops and approves specific operational programs,procedures, methods, rules and regulations in concert with generalpolicies Evaluates committee activities that report to the GeneralManager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employeesare properly trained, supervised, scheduled and are knowledgeableof their responsibilities Develops, maintains, and disseminates a basic managementphilosophy to guide all association personnel towards optimaloperating results Supports internal controls Other duties as directedQualifications Minimum of two (2) years Homeowner Association (HOA) Managementexperience required – onsite preferred Developer relationships preferred Bachelor’s degree preferred. Associates degree or relevantexperience required Previous onsite management experience required CMCA certification required AMS and PCAM certifications are a plus Strong interpersonal, supervisory and customer service skillsare required. Able to set priorities, plan, organize, and delegateeffectively. Strong written and verbal communication skills. Must havecommand of the English language both written and verbal. Excellent phone etiquette. Ability to work effectively under time constraints anddeadlines. Ability to read, understand, and explain financial statementsincluding balance sheets, income statements and general ledger.

Payand Benefits:

$120,000 to $150,000, depending on education andexperience.

Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays #J-18808-Ljbffr