Store Manager – Sarasota Palms Plaza Position Available In Sarasota, Florida

Job Description:

Select how often (in days) to receive an alert: CreateAlertLensCrafters is a place for visionaries. We’ve got a visionfor pairing state-of-the-art technology with a truly personalapproach to eye care.

Everything we do is centered around sight.

Because quality care helps us see the joy in life.

At LensCrafters,we want every person who enters our doors to feel our passion forcare. And that’s why we’re committed to taking care of you, so youcan bring the best quality experience to our patients andcustomers.

GENERAL FUNCTIONThe overall mission of the Store Manageris to be a leader within the LensCrafters organization. The StoreManager delivers key performance indicators by integrating theBrand Story and ensuring flawless execution of the customerexperience.

MAJOR DUTIES & RESPONSIBILITIES

Conveys a commitment to providing unsurpassed Customer Servicethrough ensuring the LensCrafters’ staff performs the Sales andService Process steps. Demonstrates the Diamond Service Principals and Service Visionwith all customers and patients. Provides on-the-job training and guidance to team membersmaking use of Company provided programs. Analyzes store financial data and makes recommendationsregarding steps which can be implemented on the retail side of thebusiness to improve profitability. Strives to achieve “Far Exceeds Expectations” on all targetsset in the following areas: NPS – Net Promoter Score % Sales to Plan Customer Count Store Operating Profitability % Saturation of Training Key Performance Indicators, to include exam growth andretention Recruits and selects high caliber staff. Forecasts staffing needs through the use of the laborscheduling model. Performs administrative duties to include payroll, inventorymanagement, technical application and understanding. Delivers the key performance indicators by inspiring associatesto provide the customer experience that exceed their expectationsnotes through NPS portal. Leads Doctor of Optometry business partnership andco-planning. Adheres to Company policies and procedures regarding framerecovery and acknowledging receipt of physical inventory. Executes to guidelines LC Inventory Management System and Ordertracker as a part of global POS Ensures all Company approved safety programs are implementedand maintained consistently per standards. Conducts monthly safety inspections of store premises usingself-inspection checklist. Reports all contacts by Local, State,Federal regulatory agencies to the CSC Legal or Quality AssuranceDepartment within 14 hours of contact. Follow-up in writing. Maximize Optometric partnerships through participation andinvolvement in the following: Coverage, Walk-in Availability,In-house Prescriptions, Doctor Detailing, Co-op Relationships. Maintains safe AND FUN working environment for allassociates/customers. Takes pride in the store appearance and will execute visualdirective to achieve a consistent company message.

BASICQUALIFICATIONS

High School graduate or equivalent 4+ years management/supervisory experience Comprehensive knowledge from operations, processes and businessimplications Strong influencing and negotiating skills Team building and management skills Knowledge of current optical theory and merchandise Strong communicator and listener Strong basic math skills (addition, subtraction,multiplication, division) Sales skills Familiarity with cash register, computers and calculators Ability to manage time under aggressive deadlines

PREFERREDQUALIFICATIONS

College degree or equivalent State licensure (if applicable) and/or ABO Certification innon-licensed states LensCrafters Final Inspector Certification LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Knowledge of current store merchandise High level of business acumen to include detailed knowledge ofLC DashboardEmployee pay is determined by multiple factors,including geography, experience, qualifications, skills and localminimum wage requirements. In addition, you may also be offered acompetitive bonus and/or commission plan, which complements afirst-class total rewards package. Benefits may include healthcare, retirement savings, paid time off/vacation, and variousemployee discounts.

Upon request and consistent with applicablelaws, EssilorLuxottica will provide reasonable accommodations toindividuals with disabilities who need assistance in theapplication and hiring process. To request a reasonableaccommodation, please call the EssilorLuxottica SpeakUp Hotline at844-303-0229 or email HRCompliance@luxotticaretail.com.

We are anEqual Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, gender,national origin, social origin, social condition, being perceivedas a victim of domestic violence, sexual aggression or stalking,religion, age, disability, sexual orientation, gender identity orexpression, citizenship, ancestry, veteran or military status,marital status, pregnancy, genetic information or any othercharacteristics protected by law. #J-18808-Ljbffr