Department Supervisor Position Available In Cobb, Georgia
Tallo's Job Summary: As a Department Supervisor at H&M, you will support sales and profit goals by ensuring the best customer experience. Responsibilities include managing customer interactions, maintaining visual and commercial standards, and overseeing team development. The expected base salary range is $17.53 - $20.12 hourly. H&M values diversity, offers comprehensive benefits, and promotes career growth.
Job Description
Job Description:
Company DescriptionJob DescriptionAbout the Role As a Department Supervisor, you will be responsible for forsupporting the Sales and Profit goals in the store by executing aplan to deliver the Best Customer Experience in the department andoverall store. The Department Supervisor will work in accordancewith legal requirements and H&M standards, policies, andprocedures to meet the expectations of customers andcolleagues. A Day in the Life Working at H&M means no two days are ever the same, but atypical day will include the following responsibilities
- Customer Sales & Profit You are responsible for supporting the total OMNI customerexperience in your store, ensuring visual and commercial curationaccording to global guidelines.
Representing yourself and the H&M brand positively duringcustomer interactions Be aware of and take responsibility of your department’sstrengths and identifying commercial opportunities and working withyour Department Manager to act on them Ensure customer service is provided in all areas of the storeand that your team has the ability to work towards activelypromoting and selling products to customers Following up that your team is actively promoting our CustomerLoyalty App (Hello Member) & in-store sustainabilityinitiatives Ensure correct routines in fitting room and checkout, includingtransaction, returns and exchanges Ensure all admin routines for both people and operations arehandled in a correct way Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles,brands, products, competitors and relevant influencers, etc Ensure your team provides product and fashion knowledge as wellas other relevant information during customer interactions Team & Development Retain and share your knowledge and skills with the Storeteam Collaboration, planning & teamwork with in-store VisualMerchandiser team Give & receive feedback with your colleagues to learn, develop& support each other Regular communication to store colleagues to inform, motivateand inspire
- daily, weekly meetings, etc Ensure all procedures, routines, and legal requirements in allareas of the store are followed Retail Operations/ Visual & Commercial Execution Secure a clean and tidy sales floor and back of house includingstockroom areas Ensure high fashion quality, visual and commercial productpresentation, with good garment care Secure good stock levels and provide input on allocation toArea team Ensure the full garment cycle•from delivery to garmentpresentation•and fitting room routines are according to ourstandards and routines set internally, utilizing all tools andtechnology provided Upkeep & follow best practice for any in-store OMNI Services •store tech services/tools, etc (Instore Care App, Click &Collect, Smart Store etc) Secure a strong balance and the maintenance of price signsin-store and throughout the sales floor/store following guidelinesaccording to global and local strategies & sales market/regionalrequirements to ensure a strong and consistent price perceptionthroughout store Updating & upkeep of BOH Areas for all colleagues (keyinformation, health & safety, tidiness etc) Responsible for opening & closing of storedailyQualificationsWho You Are To be a successful and effective Department Supervisor, you’llbe an emerging leader who enjoys taking responsibility.
You must be ambitious, an effective communicator, supportive,an analytical solution finder, capable of working with numbers andmanaging statistics. You are achievement-oriented, motivated by performance andcompetition to be truly customer centric. Why You’ll Love Working at H&M We value diverse backgrounds, including but not limited torace, ethnicity, gender, age, religion, sexual orientation, anddisability We pride ourselves on being a values-driven organization,guided by our 7 unique values that have been part of our successstory for over 75 years You’ll have access to our Colleague Resource Groups (CRGs) tofind community and networking opportunities among colleagues We are an inclusive company where you’re encouraged to beyourself at work You will have access to a large global talent community, wherecareer growth and aspirations have no limits We believe in supporting your overall wellbeing and offercomprehensive benefits inclusive of health insurance, wellness andfamily support programs, company match retirement plan, paid leaveprograms, and paid time off, including a community day to serveyour local community You’ll be able to express your personal style with our employeediscount at
H&M, & Other Stories, and COSAdditionalInformationCompensation:
expected base salary range is $17.53
- $20.12 hourly
•
EEOC Code:
SLS Pay Status:
Non-Exempt, Hourly
- This job posting highlights the most critical responsibilities andrequirements of the job and is not all-inclusive. There may beadditional duties, and responsibilities assigned for this job atthe company’s discretion.
- H&M, in good faith, has assessed this posted range ofcompensation as the accurate range for this role and location atthe time of this posting.
H&M may ultimately pay more or lessthan the posted range depending on candidate qualifications. Thisrange may be modified in the future. We are committed to providing reasonable accommodations forapplicants with disabilities. If you require assistance oraccommodation during the application or interview process, pleasecontact us at https://hm.ethicspoint.com, and use Ask aQuestion.
Benefits:
We offer all our employees at H&M Groupattractive benefits with extensive development opportunities aroundthe globe. All our employees receive a staff discount card, usableon all our H&M Group brands in stores and online. Brandscovered by the discount are H&M (Beauty and Move included),COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
In addition to our staff discount, all our employees are includedin our H&M Incentive Program
- HIP.
You can read more about ourH&M Incentive Program .In addition to our global benefits, allour local markets offer different competitive perks and benefits.
Please note that they may differ between employment type andcountries.
We offer: 25% Staff Discount
- Medical, Pharmacy Visionand Dental Coverage
- Employee Assistance Program
- Vacation,Wellness, Holiday and Parental Pay
- 401K
- Commuter Benefits,Health and Dependent Care FSA.
Plus, additional VoluntaryBenefits.
Inclusion & Diversity:
H&M is a part of H&M Group.
At H&M Group, we’re determined to create and maintaininclusive, diverse and equitable workplaces throughout ourorganisation. Our teams should consist of a variety of people thatshare and combine their knowledge, experience and ideas. Having adiverse workforce leads to a positive impact on how we addresschallenges, on what we perceive possible and on how we choose torelate to our colleagues and customers all over the world. Henceall diversity dimensions are taken into consideration in ourrecruitment process. We strive to have a fair and equal process andtherefore kindly ask you not to attach a cover letter in yourapplication as they often contain information that easily cantrigger unintentional biases.
Company Description:
At H&M, ourpurpose is to liberate fashion for the many. We want to shape a newworld in Fashion. A world with one ultimate goal: to unleash yourself-expression. As an H&M colleague, you’re encouraged to beyourself & more. You’ll take on new responsibilities from day one,learn skills for life, and find new ways to make your big dreamscome true. Our company is committed to fostering a culture of inclusion andbelonging, and we actively seek colleagues who share ourcommitment.
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