Key Supervisor Position Available In Fulton, Georgia
Tallo's Job Summary: The Key Supervisor position in Alpharetta, GA is a part-time role overseeing retail staff, providing exceptional customer service, processing payments, and managing store operations. Requirements include English equestrian experience, strong communication skills, and the ability to work varied hours. High school diploma or equivalent is required. This position involves constant movement and interaction with customers.
Job Description
Key Supervisor
Job Details
Job Location
Alpharetta 012 – Alpharetta, GA
Position Type
Part Time
Description
Job Summary:
Responsible for providing customers with prompt and courteous service and assistance, replenishing, and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. Key supervisors are responsible for properly opening and closing the store and overseeing retail staff in the absence of the store manager.
Responsibilities:
Greet customers and provide exceptional customer service experience
Answer questions, suggest promotional items and provide product information
Process payments by totaling purchases; processing checks, cash and store or other credit cards.
Process customer refunds courteously and professionally.
Process merchandise shipments
Assist with store upkeep
Properly opening and closing the store for business, including:
Cash register reconciliation
Filing appropriate daily/nightly paperwork
Disarming/Arming alarms as appropriate
Securing cash and checks
Overseeing retail staff in the absence of the store manager
Ensure proper customer service standards on the sales floor and guiding the retail employees
Basic retail inventory management, processing incoming shipments, maintaining an organized salesfloor and supporting outgoing shipments
Provide employee oversight and support a safe and proper work environment.
Perform other duties as assigned
Qualifications
Requirements:
Must have English equestrian experience
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers, and management
Telephone etiquette
Ability to multi-task, while being attentive to customers
Ability to work as part of a team and take initiative independent of direct supervision
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
High school diploma or equivalent, or in pursuit of a diploma
Team Player
Problem Solving
