Assistant Store Manager- Burlington Mall Position Available In Middlesex, Massachusetts

Assistant Store Manager

POSITION DESCRIPTION AND KEY MEASURES

Department:

Retail Operations Location:

Store Location Report to: DM Number of direct reports:

POSITION PURPOSE AND EXPECTATION

Assistant Store Manager Position Summary:

We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development Support Store Manager in training, coaching, and developing store associatesFoster effective communication across all team membersLead by example in providing outstanding customer serviceAssist in recruiting, hiring, and onboarding new team members Sales & Operations Drive sales performance through team motivation and leadershipExecute operational procedures including opening/closing protocolsManage inventory control and stockroom organizationOversee accurate processing of shipments and merchandise flowMonitor and maintain shrink prevention measuresEnsure store meets visual merchandising standards Customer Experience Create an engaging shopping environmentResolve customer concerns professionally and efficientlyMaintain store appearance and cleanlinessLead team in delivering personalized service Administrative Duties Support payroll management and schedulingMaintain accurate financial records and reportsEnsure compliance with company policies and proceduresAssist with loss prevention initiatives

Required Qualifications:

2+ years retail management experienceStrong problem-solving and decision-making abilitiesExcellent interpersonal and communication skillsDemonstrated leadership capabilitiesPassion for retail and fashionAbility to work in a fast-paced environmentFlexible availability including evenings, weekends, and holidaysPhysical ability to perform tasks like standing, lifting, and moving merchandiseEmbody company values and cultureMaintain professional appearance and attitudeAct as a brand ambassador both in-store and in the communityStay current with fashion trends and product knowledge Brand Representative

KEY MEASURES AND

ACCOUNTABILITIES