Case Manager Pathfinder Services – Department 235 Position Available In Middlesex, Massachusetts

Case Manager Pathfinder Services – Department 235
Lowell, MA, USA
24.00 per hour
Hourly
Full Time Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We’re committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs. Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Bridgewell Mission:

“Connecting People with Possibilities” Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement:

Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.

Schedule:

Monday – Friday 8:00AM-4:00PM (40 hours)

Summary:

The Case Manager – Pathfinder Services is responsible for supporting individuals in obtaining and maintaining housing, maximizing benefits, working with external agencies, establishing community relationships, and accessing internal resources as needed.

Essential Duties & Responsibilities:

Develop and maintain positive relationships with local service agencies, providers, realtors, and community landlords.
Work in conjunction with Program Manager and DMH on the identification and engagement of new referrals as well as the completion of the critical needs assessment.
Complete biopsychosocial assessment within seven days of entry into the Safe Haven program.
In conjunction with the participant, complete the community service plan within 2 weeks of entry into the Safe Haven.
Conduct individual and group sessions focused on ensuring housing stabilization, housing challenges, recovery support, and other topics.
Work with individuals on maximizing benefits and income including entitlements, work opportunities, and insurance management.
Meet with participants weekly for scheduled case management sessions and document using the electronic health record.
Facilitate referrals for medical, dental, and mental health services.
Maintain required documentation according to DMH regulatory standards.
Maintain core training certifications including FA/CPR, PABC and MAP and all other mandatory training courses based on Bridgewell’s policies and procedures.
Maintain other additional required training and certifications required by the program.
Develop positive relationships with DMH, providers, guardians, family members and other stakeholders.
Demonstrate the core philosophy of universal supports by embracing Bridgewell’s core values: dignity, respect, caring, integrity, safety and wellness
Support, respect, and promote an environment which fosters Diversity, Equity, Inclusion and Belonging for all employees and people in our services.
Other duties as assigned.

Required Education/Experience:

High School diploma/GED with a minimum of 2 years of successful employment within a housing and/or benefits maximization focused program is required.
Associate’s degree or higher is preferred.
Experience in substance use disorder and mental health services is preferred.

Required Skills/Knowledge:

Knowledge of housing services, challenges, and resources within demographic area
Knowledge of Massachusetts entitlements, housing subsidies, vocational opportunities, and State insurance programs.
Proficient in planning, prioritizing, and executing assigned tasks efficiently and on time.
Communicates effectively, both verbally and in writing.
Actively listens and demonstrates empathy and understanding.
Sets clear boundaries while showing compassion and respect.
Must have a current US driver’s license and one year of driving experience.
Computer literacy to include the ability to use proficiently Microsoft products and web-based applications used by the agency.
Bilingual/bicultural preferred especially in Spanish or Khmer.

Physical Demands:

The physical demands of staff working in residential programs assisting people with their care needs are varied and require the employee to be able to maneuver people of varying weights, and provide lifting, balance support and physical intervention in several scenarios. Described below are essential requirements of staff to ensure the safety of employees and people served alike. Reasonable accommodations may be made to enable a person with a disability to perform the essential functions; however, approval will be based on the needs of the persons served and consideration of safety factors related to any program or position within a program. While performing the duties of this job, the employee is required to be able to: Climb stairs, physically assist persons served, often weighing more than 200 pounds, with movement, bathroom routines including toileting, assisting with entry and exit of a tub or shower, getting into and out of wheelchairs or dealing with assists that include physical, behavioral and medical interventions.
Additional lifting or moving may be required as part of activities in the daily living of people in our services.
Ability to drive a 12-passenger van Bridgewell offers: Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
Generous paid time off includes your birthday (that’s right, we even give you your birthday off!)
A collaborative work environment that values new insight and personal contributions
With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
Additional compensation for on-call rotations
Opportunities for professional development and growth

Why Should You Apply:

If the top benefits alone don’t sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Requires acceptable CORI results according to Bridgewell policy. Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.