Bridal Boutique Manager Position Available In Norfolk, Massachusetts

Bridal Boutique Manager ThistleRose Bridal Plainville, MA Job Details Full-time $24 – $28 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Retail sales experience (1-2 years) Pricing 7 years Management Retail management experience (1-2 years) Inventory control Sales Customer service Merchandising Shift management Mid-level Assistant manager experience Driver’s License Canva Sales experience (1-2 years) Supervising experience Team management Store management POS Merchandising experience (1-2 years) Retail math 1 year Retail management Leadership Communication skills Retail sales Full Job Description Bridal Boutique Manager We’re seeking a passionate, personable, and detail-oriented team member who thrives in a client-focused environment. This role blends bridal styling and sales with creative marketing responsibilities. The ideal candidate has a love for fashion and people, strong communication skills, and an eye for content creation. Why Join Us? At ThistleRose Bridal, we don’t just sell dresses — we create memories. If you’re passionate about celebrating love, empowering brides, and bringing joy to one of the most meaningful days of someone’s life, we want to meet you. ThistleRose Bridal is an experience-driven bridal boutique offering a thoughtfully curated collection of bridal gowns, bridal accessories and mother of the bride dresses. We believe that shopping for your wedding dress should be joyful, empowering, and deeply personal. As we continue to grow, we’re seeking a passionate and organized.

Job Title:

Bridal Boutique Manager Location:

Plainville, Ma Job Type:

Full-Time Reports To:

Owner, Megan Kelly About ThistleRose Bridal For the last 7 years we have been one of the leading bridal boutiques in the New England region. 5-star, award winning, size-inclusive, experience-focused bridal boutique known for our warm, down-to-earth approach to wedding dress shopping. At ThistleRose bridal our mission is to create an unforgettable and supportive experience for every bride, from “yes!” to “I do.” We’re looking for a dynamic and detail-oriented Bridal Boutique Manager to lead our growing team, oversee day-to-day operations, and drive a high-touch sales culture grounded in empathy and excellence. This is more than a retail job—it’s an opportunity to become a meaningful part of a bride’s journey. You’ll work with a supportive, fun, and collaborative team in a beautiful boutique environment where creativity and heart are valued. We offer flexibility with an emphasis on work/life balance, because we know that happy team members create the best experiences for our brides. If you’re looking for a place where your love of fashion, people, and storytelling combine—this is it. Role Overview The Bridal Boutique Manager is responsible for overseeing the daily retail operations of the shop, leading and training the sales team, managing inventory and vendor relationships, marketing and maintaining the highest level of client service. This person will play a key role in driving sales, building a positive team culture, and supporting our brand values of inclusivity, authenticity, and personalized service. This role ensures the boutique runs smoothly and profitably. You’ll be both a strategic thinker and a hands-on leader who thrives in a fast-paced, people-first environment. Key Responsibilities Sales Leadership

• Lead and participate in bridal styling appointments, modeling exceptional client care
• Train and coach stylists to consistently achieve sales goals and deliver personalized service
• Monitor team performance and appointment conversion metrics
• Support the development of sales strategy and promotional initiatives Operations Management
• Manage inventory: receiving, tagging, logging orders, quality checks, and returns
• Maintain vendor relationships and communicate effectively with designers
• Oversee boutique scheduling, staff coverage, and appointment coordination
• Implement and improve SOPs for boutique efficiency Team Leadership
• Hire, onboard, and train new team members alongside the Owner
• Provide mentorship, accountability, and regular feedback to staff
• Organize team meetings, training sessions, and performance reviews
• Foster a supportive, joyful, and inclusive team culture Client Experience & Communication
• Own the customer journey from inquiry to dress pickup
• Manage appointment confirmations, special orders, and follow-ups
• Handle client concerns with professionalism and compassion
• Ensure every bride feels seen, celebrated, and heard Marketing & Events Support alongside the marketing team and Owner
• Assist with in-store events, sample sales, trunk shows, and local vendor partnerships
• Collaborate with owner/marketing team on content ideas, social media stories, and event promotions
• Develop and execute a content calendar across Facebook, Instagram, TikTok, and Pinterest
• Create high-quality photos, videos, graphics, and captions to promote events and engagement
• Monitor messages/comments and engage with our online community
• Stay on top of bridal trends and social media best practices
• Use scheduling tools (e.g. Canva and Later and basic analytics to improve reach
• Coordinate promotions, events, and shop updates through digital channels
• Act as a brand ambassador both online and in person What We’re Looking For
• 1-3+ years in retail management (bridal or luxury sales preferred)
• Strong interpersonal and communication skills
• Highly organized with attention to detail and follow-through
• Experience in staff leadership, customer service, and visual merchandising
• Self-motivated with the ability to multitask and prioritize
• Comfort with point-of-sale systems, booking software, and CRM platforms
• Availability on weekends and occasional evenings for events is a must. What We Offer
• Competitive salary + monthly performance bonus
• Employee discount + product perks
• Vacation and PTO
• Supportive, creative, and mission-driven team
• Opportunity to make a meaningful impact on someone’s most important moments
• Ongoing education and professional development
• Flexibility with an emphasis on work/life balance In your cover letter, please answer the following questions.

Thank you 1) What do you feel is the most important characteristic of a bridal stylist? 2) After reviewing our website and social media, what do you feel is our overall mission? 3) Would you consider yourself to have an entrepreneurial spirt?

Job Type:

Full-time Pay:

$24.00 – $28.00 per hour Expected hours: 36 per week

Benefits:

Employee discount Flexible schedule Paid time off

Shift:

Day shift Evening shift Morning shift Ability to

Commute:

Plainville, MA 02762 (Required) Ability to

Relocate:

Plainville, MA 02762: Relocate before starting work (Required)

Work Location:

In person