Cannabis Retail Supervisor Position Available In Suffolk, Massachusetts

Cannabis Retail Supervisor CA holding Allston, MA 02134 About the

Role:

A fast-paced and highly respected adult-use cannabis dispensary is seeking a Retail Supervisor to join our management team. This role is ideal for someone who thrives in leadership, has a passion for cannabis, and brings a calm, confident approach to coaching others. The ideal candidate will be equally skilled in people management and retail inventory operations, with a proven ability to lead by example on the sales floor.

Position Summary:

The Retail Supervisor supports the day-to-day floor operations while mentoring and guiding Budtenders to maintain the highest standards in compliance, customer service, and professionalism. This role is equal parts coaching and operational execution. A strong candidate will be proactive, detail-oriented, and comfortable addressing performance concerns with clarity and accountability.

Key Responsibilities:

People Leadership & Training Supervise and support Budtenders during shifts, maintaining pace, compliance, and professionalism Provide real-time feedback, coaching, and corrective guidance to staff as needed Train new hires and help reinforce company SOPs, product knowledge, and customer service protocols Assist with employee evaluations and goal setting, serving as a mentor to team members Cultivate a supportive, respectful, and inclusive culture on the floor Inventory Oversight Support accurate receiving, restocking, and organization of inventory Assist with cycle counts and discrepancy resolutions in coordination with the inventory Manager Monitor sales floor stock levels and help ensure all available products are represented on the menu. Maintain accurate records in POS and seed-to-sale tracking systems (e.g., Metrc) Flag compliance concerns or operational issues related to product handling Customer Experience Maintain a warm, welcoming, and educational atmosphere for all customers Resolve escalated customer concerns with professionalism and discretion Ensure team awareness of current promotions, featured products, and daily goals

Qualifications:

2+ years of supervisory experience in a retail or regulated industry (cannabis preferred) Skilled in coaching and correcting employees in a respectful, results-driven way Strong communication skills and comfort with giving feedback Familiarity with inventory workflows and systems; Metrc experience is a strong plus Ability to multitask in a high-volume, compliance-focused environment Must be 21+ and able to pass a CORI background check

Schedule & Compensation:

Full-time (evenings, weekends, and holidays may be required) Competitive hourly pay based on experience Opportunities for growth and advancement Employee discounts and benefits available after probationary period

To Apply:

Please submit your resume and respond to the attached screening questions. Qualified candidates will be contacted for a video interview, followed by an in-person meeting.

Job Type:

Full-time Pay:

$23.00 – $25.00 per hour Expected hours: 40 – 45 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Shift:

10 hour shift 8 hour shift People with a criminal record are encouraged to apply Application Question(s): Have you ever been responsible for onboarding or training new hires in a retail environment? Working in cannabis retail can involve long hours on your feet, strict compliance rules, and fast-paced customer service. Which best describes your current understanding of the job? ☐ I understand that cannabis retail is a highly regulated, physically demanding job that requires professionalism and accountability ☐ I think it will be a fun, laid-back environment where I can learn about weed and talk to people ☐ I’m not sure what to expect Can you provide an example of a time you coached a struggling team member to improve their performance? What was the outcome? ☐ Yes — Please provide an example ☐ No — I have not done this before How comfortable are you giving direct feedback or correction to employees, even when it might be uncomfortable? ☐ Very comfortable — I address issues directly and professionally ☐ Somewhat comfortable — I can do it, but prefer to avoid conflict ☐ Not comfortable — I avoid direct confrontation Ability to

Commute:

Allston, MA 02134 (Required)

Work Location:

In person