General Manager Position Available In Suffolk, Massachusetts

General Manager Laundromax

• 2.8 Roxbury, MA Job Details Full-time $50,000
• $55,000 a year 1 day ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Bilingual Retail sales experience (3-5 years) Google Workspace Management Sales Customer service Upselling English Microsoft Office Supervising experience Budgeting Senior level Retail management Leadership 2 years Communication skills Retail sales

Full Job Description Join Our Success Story:

Results-Driven General Manager to Lead & Drive Revenue!

Job Title:

General Manager Employment Type:

Full-Time Location:

3050 Washington Street, Roxbury, MA 02119

Salary:

$50,000

• $55,000 annually + Performance Bonuses Who we are: Step into the future of laundry services with Clean Rite Center www.cleanritecenter.com or Laundromax www.laundromax.com! As America’s largest retail laundromat operator, we’re not just doing laundry
• we’re changing an industry.

We’ve built over 250 locations since 1996, pioneering the “super store” concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

Competitive Pay & Earnings Potential:

Competitive base salary

Performance Bonuses:

Up to $20,000 for hitting KPI’s.

Team Stability:

Annual retention incentives for having high performing long-term employees.

Work-Life Balance & Benefits:

Health Care Coverage Option

• Comprehensive medical benefits Paid Time off
• Rest and recharge. Employee Discount Program
• Special perks and savings.

Additional Perks:

• Professional Development & Growth
• Advance in your career with a fast-growing company.

Your Role as a

General Manager:

As General Manager, you’re not just running a laundromat—you’re leading a high-performance business with unlimited potential. This role is for self-driven, entrepreneurial leaders who find solutions, drive profit, and deliver an exceptional experience for the customers and employees.

Your Key Responsibilities:

• Deliver Outstanding Customer Service
• Develop your team to be the face of and ensure a seamless experience while leading by example.
• Maximize Wash-and-Fold Revenue
• Implement strategies to grow high-margin services and increase store profitability.
• Drive Store Profitability
• Find new revenue streams, including vending and other services, while controlling cost and supplies, ensuring the stories operating at maximum efficiency.
• Maintain Store Excellence
• Keep the store clean, safe, and operating at peak efficiency while driving customer service and social media reviews.
• Lead & Develop Your Team
• Recruit, train, and motivate a top-performing staff.
• Monitor Financial & Performance Metrics
• Track KPIs, revenue targets, and customer satisfaction scores to optimize performance.
• Participate in Incentives
• Earn bonuses based on store success.

Who We’re Looking For:

• Proven Leadership Experience
• 2+ years in retail, service, or operational management.
• Strong Business Acumen
• Experience managing budgets, driving revenue, and controlling costs.

Technical Skills :

Comfortable using software such as Microsoft Office, Google Suite, and other tools for performance tracking and reporting.

• Maintenance Skills
• You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills
• You know how to motivate teams and serve customers.
• Entrepreneurial Mindset
• You thrive on ownership and results.
• Physically Capable
• Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule
• Ability to work evenings and weekends as needed.

Bilingual :

A plus, but not required. Ready to Make an Impact? If you’re eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you! Apply today and be part of our Laundromax team!

Job Type:

Full-time Pay:

$50,000.00

• $55,000.

00 per year

Benefits:

Employee discount Flexible schedule Health insurance

Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Weekends as needed Application Question(s): How many years of management experience do you have? Describe briefly how you handle a situation if a customer has a complaint.

Work Location:

In person