Assistant Retail Manager Position Available In York, Maine
Tallo's Job Summary: The Assistant Retail Manager oversees Retail Associates to support sales and compliance, acting as store leader when the Retail Manager is unavailable. Responsibilities include managing cash flow, inventory, customer service, and team performance. This position requires some college education, 3+ years of customer service experience, and leadership skills. Salary is $23 USD per hour. East Coast Cannabis is hiring for this role.
Job Description
The Assistant Retail Manager is responsible for overseeing Retail Associates during operating hours for the purpose of supporting sales and compliance on a daily basis and acts as store leader when the Retail Manager is not on site or available. The Assistant Retail Manager will foster, facilitate and support sales goals as directed by the Retail Manager by working both with team members and customers directly. The Assistant Retail Manager is responsible for ensuring Retail Associates work within Maine Adult Use program regulations per East Coast Cannabis’ best practices.
Assistant Retail Manager Responsibilities:
Opens or closes the Retail Store following the Manager Opening and Closing checklist. Assists Retail Associates in managing customer flow including processing transactions and assisting in high touch customer interactions. Manages cash flow throughout the day, performing cash skims for registers exceeding $2500 in cash and preparing the previous day’s deposit before opening, as applicable. Ensures that Retail Associates provide excellent customer service and maintain a clean and presentable store, course correcting Retail Associates as needed. Acts as store leader when the Retail Manager is not on site or available. Absorbs and receives incoming inventory from cannabis and non-cannabis vendors following the inventory receipt protocol and checklist. Performs basic inventory management including daily counts and reconciliation and follows company best practices for inventory storage, handling and movement. Assists the Retail Manager in Retail Associate performance reviews and course corrective actions. Demonstrates proficient product knowledge and an ability to accurately represent all retail products to ECC brand standards. Relays product knowledge, specifications and information to customers as a representative of the East Coast Brand, using language and information in line within brand values and standards. Acts as a resource on all products and brand information for other retail team members. Demonstrates proficient cannabis knowledge on topics such as, but not limited to, industry trends, local regulations, ECC testing, growing and manufacturing methodologies and general cannabis science. Acts as a resource for other team members in these areas. Merchandises and zones store inventory to maintain brand aesthetics. Performs general cash handling of customer transactions and register counting. Follows ECC security best practices and basic protocols. Performs basic maintenance and updates to in-house menus, displays and literature.
Education:
Some college required. Bachelor’s degree preferred.
Experience:
A minimum of 3 years customer service experience required. Sales, retail or restaurant experience preferred. Cannabis industry experience preferred. Proficiency with Microsoft Office Suite required.
Position Specific Skills :
Ability to articulate product specifications. Demonstrated ability to utilize basic retail sales techniques. Ability to work towards and achieve staged sales goals. Ability to multitask in a fast paced environment while maintaining strict accuracy on compliance tasks. Leadership skills and critical thinking skills required.
Personal Characteristics:
Outgoing personality, friendly and customer engaging, team forward perspectives.
Required :
Must be 21 years or older and be able to pass a state required background check.
Physical Abilities:
Must be able to stand for long shifts. Must be able to lift up to 50lbs. Salary $23 USD per hour Required Skills Must be 21 years of age or older. 3+ years of leadership experience in a high-volume retail sales environment. Proven track record of developing talent. Desired Skills Cannabis experience preferred. Bachelor’s degree. About East Coast Cannabis East Coast Cannabis boasts two large state-of-the-art cultivation facilities where we nourish and craft the best cannabis cultivars. Our state-licensed kitchens use these cultivars to produce precise, consistent, and replicable cannabis-infused edible experiences to support an active or relaxed cannabis lifestyle. With infrastructure designed by cutting-edge engineers, our laboratory curates terpene-rich extracts for a variety of applications and consumer preferences. In our retail stores, you can find the latest cannabis accessory products, durable high-quality active apparel, and authentically Maine gear. Every East Coast Cannabis team member is experienced, skilled, and participates in ongoing training to maintain the most current methodologies and practical concepts in our industry. Benefits Employee discount Paid time off Medical, Dental & Vision Benefits ESOP Best in class industry experience Startup atmosphere with internal growth potential Equal opportunity employer East Coast Cannabis is an Equal Opportunity Employer.