Assistant Store Manager Position Available In DeSoto, Mississippi

Job Description:

Overview:

As Assistant Store Manager, you will serve as atrusted advisor to our customers looking for quick and reliablefinancial solutions. Our Assistant Store Managers develop theirleadership skills in real-time by assisting the Store Manager withaccount management, customer outreach, and risk management. Youwill assist in overseeing, training, and coaching customer servicerepresentatives in the store while being a champion for complianceand ensuring Company standards are met. Your attention to detailand ability to follow the playbook will help foster theprofessional, respectful environment our customers and employeesvalue.

Responsibilities:

Develop customer relationships andcomplete inbound and outbound call campaigns daily to build newbusiness, maintain store profitability, and further brand loyaltyand recognition. Maximize customer success by offering ancillaryproducts that fit their needs. Assess risk of financial transactions, evaluate, and accuratelyprocess loan/pawn applications, check cashing transactions andancillary products. Provide support, coaching, and development to Customer ServiceRepresentatives to ensure adherence to quality standards, safetyprocedures. Maintain office security protocols and conduct proper opening andclosing procedures, including management of vault and cashdrawer. Oversee account management and recovery processes while maintaininga focus on customer service to prevent loss and charge-offaccounts, including collection calls. Help ensure a work environment that upholds compliance with Companypolicies and procedures, as well as local, state, and federal lawsand regulations. Conduct store audits, create reports, and compilefinancial data to further ensure compliance. Monitor and maintain internal and external store appearance andcleanliness, addressing basic facility needs and schedulingmaintenance services. Work efficiently in a rapidly changing and fast-paced environmentand handle multiple challenging tasks with ease to meet individualand team performance standards. Maintain a full-time work schedule with regular, in-personattendance, including weekends. A full-time work schedule for thisposition includes, at a minimum, 40 hours per week.•Store hours, schedules, and/or the minimum number of hoursrequired for this position may be subject to change by brand entityand at the sole discretion of the Company. Speak with yourrecruiter for the most up-to-date requirements.

Qualifications:

High School Diploma or equivalent required Minimum one year experience in customer service, sales, orretail At least 3 months of supervisory, key holder, or relevantleadership experience Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, andother systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted,and their results are considered, in accordance with applicablelaw. Ability to meet the physical demands of this position, whichfrequently include: the ability to remain in a stationary position,including standing up to 90% of the time, the ability to move andtransport up to 25 pounds, the ability to move about inside andoutside of the store, and the operation of mechanical controls,such as a keyboard.

Preferred Qualifications and Skills Leadership in a sales or customer service-orientedposition Management experience in retail, convenience store, grocery,financial, service, or related industries Experience in check cashing, document verification, money orderprocessing Bilingual English/Spanish is a plus and may be required forcertain locations Valid driver’s license, auto insurance, and personal vehicle touse throughout the workday (mileage compensated)

What We Offer:

OurBenefits Include•: A comprehensive new hire training program Access to a robust learning management system, full ofe-learning modules and training programs to help boost yourprofessional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all includefree telemedicine and medical spending account (HSA/FSA)options Traditional 401(k) and Roth 401(k) Retirement plan with agenerous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term andlong-term disability plans, accident, critical illness, hospitalconfinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additionaldays for each year of service after the first year ofemployment) Diverse Culture and Inclusive Environment A relaxed, business casual dress code that includes jeans andsneakers!•Based on current benefit offering, which is subject tochange with or without notice. Certain benefits are subject to theterms and conditions of the governing plan documents which shouldbe consulted for additional details and eligibilityrequirements.

About UsCommunity Choice Financial is a leadingfinancial lender offering convenient money services online and instores throughout Mississippi and Florida, short term consumerloans, installment loans, check cashing, prepaid debit cards, moneytransfers, bill payments, and money orders.

The informationcontained herein is not intended to be an all-inclusive list of theduties and responsibilities of the job, nor is it intended to be anall-inclusive list of the skills and abilities required to do thejob. The Company may, at its discretion, revise the job descriptionat any time, and additional functions and requirements may beassigned by supervisors as deemed appropriate. Requirements,skills, and abilities included have been determined to illustratethe minimal standards required to successfully perform theposition.

Important:

The Community Choice Financial Family of Brandswill never ask you for banking or other payment information at anypoint during the interview or hiring process, nor will we conductan interview via text message. Any official email correspondencewill come from the domains @ccfi.com. In-store positions arein-person only. The Community Choice Financial Family of Brands iscommitted to providing an inclusive workplace free ofdiscrimination based on race, color, religion, sex, age, nationalorigin, military status, disability, pregnancy, sexual orientation,gender identity or expression, genetic information or any othercharacteristic protected by applicable law. Candidates of allbackgrounds are encouraged to apply. CCFI Companies, LLC is anequal-opportunity employer. Required Preferred Job Industries Other