Assistant Store Manager Position Available In DeSoto, Mississippi

Job Description:

Overview:

As an Assistant Store Manager, you will serve as atrusted advisor to our customers looking for quick and reliablefinancial solutions. Our Assistant Store Managers develop theirleadership skills in real-time by driving recovery processes ,customer outreach, and risk management. You will assist inoverseeing, training, and coaching customer service representativeswhere applicable while being a champion for compliance and ensuringCompany standards are met. Your attention to detail and ability tofollow the playbook will help foster the professional, respectfulenvironment our customers and employees value.

Responsibilities:

Develop customer relationships and complete inbound and outboundcall campaigns daily to build new business, maintain storeprofitability, and further brand loyalty and recognition. Maximizecustomer success by offering ancillary products that fit theirneeds. Assess risk of financial transactions, evaluate, andaccurately process loan/pawn applications, check cashingtransactions and ancillary products. Provide support, coaching, anddevelopment to Customer Service Representatives, when applicable,to ensure adherence to quality standards, safety procedures.

Maintain office security protocols and conduct proper opening andclosing procedures, including management of vault and cash drawer.

Oversee account management and recovery processes, includingcollection calls, while maintaining a focus on customer service toprevent loss and charge off accounts. Help ensure a workenvironment that upholds compliance with Company policies andprocedures, as well as local, state, and federal laws andregulations. Conduct store audits, create reports, and compilefinancial data to further ensure compliance. Monitor and maintaininternal and external store appearance and cleanliness, addressingbasic facility needs and scheduling maintenance services. Workefficiently in a rapidly changing and fast-paced environment andhandle multiple challenging tasks with ease to meet individual andteam performance standards. Maintain a full-time work schedule withregular, in-person attendance, including weekends. A full-time workschedule for this position includes, at a minimum, 40 hours perweek.•Store hours, schedules, and/or the minimum number of hoursrequired for this position may be subject to change by brand entityand at the sole discretion of the Company. Speak with yourrecruiter for the most up-to-date requirements.

Qualifications:

High School Diploma or equivalent required Minimum one yearexperience in customer service, sales, or retail At least 3 monthsof supervisory, key holder, or relevant leadership experienceExcellent verbal and written communication skills Ability to workphone, Point of Sale, Microsoft Office, and other systems Must beat least 18 years of age (19 in Alabama) Background check required.

All background checks are conducted, and their results areconsidered, in accordance with applicable law. Ability to meet thephysical demands of this position, which frequently include: theability to remain in a stationary position, including standing upto 90% of the time, the ability to move and transport up to 25pounds, the ability to move about inside and outside of the store,and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills Leadership in a sales orcustomer service-oriented position Management experience in retail,convenience store, grocery, financial, service, or relatedindustries Experience in check cashing, document verification,money order processing Bilingual English/Spanish is a plus and maybe required for certain locations Valid driver’s license, autoinsurance, and personal vehicle to use throughout the workday(mileage compensated)

What We Offer:

Our Benefits Include:

Acomprehensive new hire training program Access to a robust learningmanagement system, full of e-learning modules and training programsto help boost your professional and personal developmentPerformance-based career advancement Educational ReimbursementProgram Multiple coverage choices for medical insurance, allinclude free telemedicine and medical spending account (HSA/FSA)options Traditional 401(k) and Roth 401(k) Retirement plan with agenerous Company match program Company-Sponsored Life and AD&DInsurance Voluntary benefits, including dental, vision, short-termand long-term disability plans, accident, critical illness,hospital confinement insurance, and even pet insurance Paid TimeOff (Accrue 12 days per calendar year plus additional days for eachyear of service after the first year of employment) Diverse Cultureand Inclusive Environment A relaxed, business casual dress codethat includes jeans and sneakers! Based on current benefitoffering, which is subject to change with or without notice.

Certain benefits are subject to the terms and conditions of thegoverning plan documents which should be consulted for additionaldetails and eligibility requirements. About Us For over 30 years,Check Into Cash® has served as a national leader in short-termcredit solutions. We offer a variety of money services to helpfamilies meet their ever-changing financial needs including PaydayAdvances, Cash Advances, Title Loans, Title Pawns, Check Cashing,Western Union ® , Bill Pay Services, and Green Dot ® Visa ® DebitCards in our centers as well as online loan products. Theinformation contained herein is not intended to be an all-inclusivelist of the duties and responsibilities of the job, nor is itintended to be an all-inclusive list of the skills and abilitiesrequired to do the job. The Company may, at its discretion, revisethe job description at any time, and additional functions andrequirements may be assigned by supervisors as deemed appropriate.

Requirements, skills, and abilities included have been determinedto illustrate the minimal standards required to successfullyperform the position.

Important:

The Community Choice Financial®Family of Brands will never ask you for banking or other paymentinformation at any point during the interview or hiring process,nor will we conduct an interview via text message. Any officialemail correspondence will come from the domains @ccfi.com. In-storepositions are in-person only. The Community Choice Financial®Family of Brands is committed to providing an inclusive workplacefree of discrimination based on race, color, religion, sex, age,national origin, military status, disability, pregnancy, sexualorientation, gender identity or expression, genetic information orany other characteristic protected by applicable law. Candidates ofall backgrounds are encouraged to apply. CCFI Companies, LLC is anequal-opportunity employer.