Assistant Store Manager – Soma Position Available In Madison, Mississippi

Job Description:

We are customer obsessed, innovative, and have the best culturein retail. Join our team today!

POSITION OBJECTIVE

The Store Manager is primarily responsible for promoting a customerand product-focused sales culture where our values and guidingprinciples are at the forefront of all store operations, includingmanaging sales operations, asset protection, and human resourcesfunctions to ensure great customer experience and maximumprofitability. We love what we do, and believe that with our teams,we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of thebusiness; executes in store business and sales strategies.
• Establishes and communicates clear expectations, holding storeteam and themselves accountable for achieving all brand,performance, and behavior standards.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such asscheduling, target shrink audits, physical inventory, opening andclosing duties, time sheet review and payroll accuracy documents,and merchandise flow processes.
• Oversees all financial activities in accordance with policy,including cash handling and reporting, price changes, andmerchandise handling; trains and coaches associates to ensure allregister transactions are completed accurately and in accordancewith policy.
• Ensures compliance with all applicable laws, loss preventionpolicies, operating procedures and controls; conducts associatetraining to reinforce proper controls.
• Administers all operational process including inventoryreceipt/dispatch, daily replenishment of floor merchandise levels,and execution and preparation of physical inventories.
• Ensures visual presentation, organization, and facilitymaintenance are representative of the Brand.
• Develops a high-performance culture, motivating sales team tomeet assigned sales and productivity goals.
• Trains and develops store management team on business acumen todrive overall performance.
• Trains and coaches to ensure selling team is fluent in allaspects of product knowledge on line and in store.
• Trains, coaches and assists with locate fulfillment andselling. Building High Performing Teams
• Motivates and inspires store team, developing a shared visionwhile modeling core values.
• Promotes an inclusive, collaborative approach to problemsolving.
• Communicates with and coaches store teams and acts as liaison tofield leadership and cross functional business partnerships toeffectively lead positive change.
• Seeks personal developmental opportunities and readily solicitsfeedback to build leadership skill set.
• Values individuality and the diverse talents of their team. Leadsthe team by communicating expectations, providing guidance,delivering feedback, and empowering the team to be their best. Customer Experience
• Models, teaches, and promotes the Most Amazing Personal Service(MAPS) principles and standards, offering a cohesive omni channelexperience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remainingcurrent on policies regarding payments, coupon acceptance, returnsand exchanges, security practices and other applicableoperations.
• Ensures team maintains consistent client communication throughutilization of customer book, rewards program participation, andcustomer capture sign up. Talent
• Attracts, recruits, hires and retains a high performing team.
• Focuses on developing talent by conducting ongoing talentdevelopment discussions.
• Recommends changes of status of associates, including promotions,demotions, and terminations.
• Interprets Key Performance Indicator reports and deliverscoaching as needed.
• Supports, implements, and provides follow-up for all trainingprograms, seminars, etc.
• Assesses and coaches Store Team on performance and providesperformance evaluations.
• In partnership with the DSM, resolves all human resources issuesin a timely and effective manner.
• Drives associate and team engagement by recognizing and rewardingemployees for outstanding performance.
• Ensures that Store Management team adheres to all employmentpractices and policies.

Other duties as assigned. This position may be found in multiple brands. Some duties may varyfrom brand to brand.

QUALIFICATIONS

• High School diploma or equivalent
• 3+ years of retail management experience required
• Must be 18 years of age or older
• Excellent communication, verbal, and written skills
• Proven excellent customer service skills with statistical trackrecord in all areas of sales and leadership
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in afast-paced environment
• Established history in recruiting and retaining a quality salesand support staff
• General knowledge of apparel products (i.e., fit and fabric)
• Excellent leadership qualities, training and team buildingskills
• Knowledge of administrative aspects of store operations
• Able to communicate with customers and staff
• Solid evidence of community outreach and involvement. Understandsthe value in supporting the community
• Regular attendance is essential to this position in order toensure adequate coverage to meet company objectives.

Ability towork a flexible work schedule, including nights, weekends, andholidays is required

PHYSICAL REQUIREMENTS

• Constant Walking/Standing
• 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs
• 1-33% of 8-hour shift
• Frequent Climbing
• 34•66% of 8-hour shift Due to our growth, we are always accepting applications for toptalent to join our store teams.

When we do have an open position,we will review your application to determine if your qualificationsare a match with our position requirements. You may apply to anylocation or position at any time; however, the position to whichyou apply may not currently be open. Accommodation is available toapplicants for employment with disabilities. To requestaccommodation during the application process, please contact yourlocal Store Manager for assistance. 5289 Renaissance at Colony Park Chico’s FAS, Inc. is an equal opportunity employer. We do notdiscriminate on the basis of race, color, religion, marital status,age, national origin, ancestry, physical or mental disability,medical condition, pregnancy, childbirth and related medicalconditions, lactation, genetic information, gender, sexualorientation, gender identity or expression, military service,veteran status, or any other category protected under federal,state, or local law.

Required Preferred Job Industries Other