Sr. Manager Pro & Services Initiatives Position Available In Iredell, North Carolina

Sr. Manager Pro & Services Initiatives 1000 Lowes Boulevard
Location
Mooresville, NC (SSC) 1999
Category
Corporate
Job Id

JR02068327

Job Type
Full time
Department
Pro & Services Reporting & Optimization
Your Impact
The primary purpose of the Sr. Manager Pro & Services Initiatives is to accelerate initiatives that maximize the performance of focus areas within the Pro & Services organization. This role partners closely with business leaders and other crossfunctional teams to understand the current state of the business, identify areas of opportunity, define roadmap, and monitor progress against future state.
What You Will Do
Lead and influence crossfunctional teams across the enterprise to enhance capabilities that improve customer & associate experiences, technology, process, and/or financial results for Pro & Services.
Project workstream ownership, such as engaging directly with key partners to develop strategy, recommendations, and multiphased roadmaps, also stepping in to remove roadblocks and barriers where necessary to maintain momentum. Projects will focus on accelerating current strategic initiatives, such as defining and implementing an Omnichannel Lead Generation strategy.
Structure and present impactful, executive level presentations that provide a comprehensive view on initiative progress and key deliverables.
Own key stakeholder communication, ensuring all relevant teams are informed and aligned.
Utilize data analytics to identify top opportunities, monitor measures of success, and present recommendations to necessary stakeholders and leadership.
Monitor industry and competitive trends to ensure an exceptional customer experience that aligns with initiative and enterprise goals.
This position manages/supervises people
Minimum Qualifications
Bachelor’s Degree Business Administration, Operations Management, Finance, Mathematics, or Related Fields and 810 Years Retail operations, communication, customer service, marketing, program management, and analytics experience.
810 Years indepth knowledge of diverse retail functions and principles
57 Years Strong ability to work vertically across a large enterprise in a collaborative manner, internally and externally
35 Years Working knowledge of data analysis and performance/operation metrics
Preferred Skills/Education
Master’s Degree Business Administration, Operations Management, Finance, Mathematics, or Related Fields and 57 Years Retail operations, communication, customer service, marketing, program management, analytics experience.
57 Years managing multidepartment level initiatives
About Lowe’s
Lowe’s Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.