Service Department Manager Position Available In Pasquotank, North Carolina

Commercial Roofing Service Manager Location:

Norfolk, VA (Serving the Hampton Roads Region)

Salary:

$90,000-$120,000 + Full Benefits & Company Vehicle Ready for a fresh start in a thriving market and the chance to lead a high-impact service team in one of Virginia’s busiest regions? Relocation support is available to help you make the move. We’re working with a top-performing commercial roofing and exterior services contractor actively seeking a Service Department Manager to lead and grow their Hampton Roads service operations. This is a pivotal leadership role in a fast-moving regional office—perfect for someone ready to build out a high-performance team and deliver exceptional service that drives revenue and client retention. This is not a role for the hands-off manager—you’ll be building the systems, mentoring the team, and steering the ship. If you’re a strong leader who thrives in a dynamic, fast-paced environment and loves bringing structure to chaos, this is your lane.

Why This Role Stands Out:

Leadership Impact:

Direct and shape the entire service operation in a growing market

Strategic Growth:

Build a scalable, profitable service division from the inside out

Autonomy & Ownership:

Manage your department like a business—with full P&L responsibility

Modern Tools:

Leverage Procore, Salesforce, and other technologies to streamline operations

Strong Support:

Company vehicle, tech tools, relocation assistance, and full benefits included

What You’ll Be Doing:

Lead daily operations of the service department across the Hampton Roads region Hire, train, and manage service techs, managers, and administrative staff Set and monitor goals for safety, performance, efficiency, and customer satisfaction Collaborate with sales and executive teams to grow the service line and expand market share Oversee budgeting, forecasting, and fleet maintenance Improve workflows using operational software like Salesforce, Procore, or equivalents Ensure accurate job costing, timely billing, and clear client communication

What You Bring:

5-7 years of commercial roofing experience, including 3+ years in a service/warranty leadership role Hands-on knowledge of systems such as TPO, BUR, Modified, Coatings, Metal, Tile, and Shingles Strong communication and team leadership skills OSHA 10 required; OSHA 30 preferred Tech-savvy with tools like Microsoft Office, Procore, Salesforce (or equivalent) Valid driver’s license (CDL preferred); ability to lift 50 lbs. and work at heights Bilingual English/Spanish strongly preferred Familiarity with fleet operations and maintenance a plus Bonus Certifications (Preferred, Not Required):

OSHA 30 CERTA

Forklift, Rigging, Manlift, Crane CCL Training Manufacturer-specific certifications

Perks & Benefits:

Competitive Compensation:

$100,000-$120,000 annually + performance bonuses Tools for

Success:

Company vehicle, gas card, phone, and laptop provided

Comprehensive Benefits:

Health, dental, and vision insurance Health Savings Account (HSA) 401(k) with company match Critical illness and life insurance Short- and long-term disability plans

Work-Life Balance:

Generous paid time off and holidays to recharge

Career Advancement:

Opportunities to grow within a thriving company that values leadership and innovation Ready to take the lead in a high-growth service department and make your mark in Hampton Roads? Send your resume to jradostits@talentsphere.ca Job #16668232 #LI-TS1 #TSSHP