Retail Manager Position Available In Watauga, North Carolina

Retail Manager 4.0 4.0 out of 5 stars Blowing Rock, NC 28605 Job Summary We are seeking a dynamic and results-driven Retail Manager to oversee both our physical store operations and our growing digital presence. The ideal candidate will possess strong leadership skills, a passion for customer service, and a keen understanding of retail and e-commerce management. In this role, you will be responsible for driving sales, managing inventory (in-store and online), engaging customers through social media, and ensuring an exceptional shopping experience across all channels. Responsibilities Supervise daily store operations and ensure compliance with company policies and procedures Lead, train, and mentor staff through effective orientation and ongoing development programs Foster a positive work environment that encourages teamwork and high performance Analyze sales data and manage inventory levels using retail math and digital tools Run our online store, including: Updating inventory and product listings Responding to customer messages promptly and professionally Packing orders and using Pirate Ship for shipping and label creation Manage our social media presence across Instagram and Facebook, including: Creating and scheduling posts Engaging with followers Running email marketing campaigns through Constant Contact Develop marketing strategies to promote products both in-store and online Maintain high standards of customer service and resolve issues promptly Implement effective phone and digital communication practices across the team Monitor sales performance and implement strategies to achieve business goals Requirements Proven experience in retail management or a similar supervisory role Experience managing social media accounts and basic email marketing tools (e.g., Constant Contact) Familiarity with e-commerce platforms and shipping tools such as Pirate Ship Strong organizational skills with the ability to manage multiple tasks and priorities Excellent customer service skills, both in-person and online Familiarity with wireless sales is a plus but not required Strong communication skills, both verbal and written A proactive approach to problem-solving and decision-making in a fast-paced environment Join our team as a Retail Manager and help shape the future of our in-store and online customer experience!

Job Type:

Full-time Pay:

$14.00 – $16.00 per hour Expected hours: 35 – 40 per week

Benefits:

Paid time off

Shift:

8 hour shift Day shift

Work Location:

In person