Store Manager (No Automotive Experience Required) Position Available In Merrimack, New Hampshire

Job Description:

Store Manager (No Automotive Experience Required)Concord,California, United StatesStress Free Auto Care is redefining theauto repair experience by delivering exceptional service withhonesty, transparency, and convenience. We’re a VC-backed companywith a rapidly expanding footprint (currently at 18 stores, withplans to hit 45+ by 2025).

Our mission is simple:

make auto care astress-free, trustworthy experience for everyone. Join us on thisexciting journey and play a pivotal role in reshaping theautomotive service industry!

About UsStress Free Auto Care is out toprove that auto care doesn’t have to be a chore-or a greasynightmare. We deliver exceptional results and stellar customerexperiences while keeping our team’s well-being front and center.

Right now, we’re looking for a Store Manager with top-tierleadership chops, a nose for quality, and the smarts to keep a crewmotivated and customers thrilled-no oil-stained automotiveknowledge necessary.

Position OverviewAs our Store Manager, you’llrun the day-to-day operations and ensure every job is done right,on time, and with zero hassle (for customers and staff). You’ll bethe main driver behind production efficiency, rock-solid qualitycontrol, and over-the-top customer satisfaction. So if you’re abig-picture thinker, who can keep a team humming along keepreading.

Key Responsibilities Production & Quality Oversight Coordinate daily workflow with technicians to ensure smooth,efficient operations (someone else can handle appointments-don’tworry). Keep an eagle eye on quality standards, ensuring each vehicleleaves with a job well done and a customer who feels caredfor. Identify production bottlenecks or process gaps, then roll outimprovements that keep jobs on track and customers smiling. Team Management Lead, coach, and motivate staff-from seasoned techs to thegreenest rookies. Promote a positive, goal-oriented environment where everyonefeels supported and driven to deliver their best. Conduct regular performance reviews and address issueshead-on-no sugarcoating, just constructive feedback. Customer Satisfaction Make sure customers have a stellar experience from check-in tocheck-out-even if you can’t tell them what’s under the hood. Quickly and effectively resolve customer issues or complaints;own any mistakes and turn them into learning opportunities. Gather and analyze customer feedback to help us constantlyrefine the “Stress Free” approach. Process & Compliance Implement company policies, procedures, and safetyguidelines-like it’s second nature. Maintain facility cleanliness and organization; nobody wants totrip over spare tires on their way to the water cooler. Coordinate with vendors and suppliers to keep necessary stockon hand for smooth operations (again, you won’t be ordering sparkplugs by size, just making sure the shelves stay stocked). Performance Tracking & Reporting Keep a close watch on metrics like labor efficiency, turnaroundtime, and revenue performance. Present regular updates to leadership, highlighting successes,challenges, and proposed solutions. Forecast staffing needs and align resources so we’re neithershort-staffed nor overstaffed-just the right fit for hittinggoals.

Qualifications & Skills Leadership Mojo:

Able to unify a team around shared targets,channel individual strengths, and deal with conflicts calmly.

Organizational Whiz:

You know how to keep operationsstreamlined and running like clockwork, from managing workflow tooverseeing inventory levels.

Strong Communicator:

You can clarify expectations, nip problemsin the bud, and keep morale high-even when you’re delivering toughnews.

Quality-Driven:

You refuse to settle for mediocre output;”close enough” isn’t in your vocabulary.

Analytical Mindset:

Comfortable interpreting basic performancemetrics to identify trends and propose solutions.

Adaptability:

When curveballs come, you pivot swiftly whilekeeping the team and customers in the loop.

Why Join Stress FreeAuto Care?

Innovative Environment:

We’re reshaping how auto care isdone-minus the stereotypical grime and stress.

Growth & Development:

Sharpen your management skills andexplore new challenges-minus any forced pep talks.

Team-First Culture:

You’ll work alongside passionateprofessionals who support each other and celebrate winstogether.

Competitive Perks:

From solid compensation to benefits you canactually use, we take care of our people.

Ready to Put YourOrganizational Superpowers to Work?

If you’ve got a knack forleading teams, a relentless focus on quality, and a customer-firstmentality, we want you steering our store to success. Send yourresume and a note on why you’re the no-nonsense leader Stress FreeAuto Care needs. Let’s drive this industry forward-together,without the stress.

Ready to Elevate Your Career? If you’reinterested in joining a supportive team that values your skills anddedication, we’d love to hear from you! Apply today to help usredefine automotive care. #J-18808-Ljbffr