Assistant Manager Position Available In Burlington, New Jersey

Assistant Manager Crumbl Cookies 300 Route 73 S, Marlton, NJ 08053 Join the fastest growing cookie company in America. Crumbl Cookies is a fun and upbeat place that needs responsible, reliable and talented leaders to assist the store manager run operations, engage, inspire the team, deliver an outstanding customer service, and serve up incredible quality cookies to our customers. Store Manager Assistant will also work with the rest of the leadership team to consistently deliver great customer experiences and maintain a positive work environment. We seek leaders who treat both customers and team members with care, dignity, and respect. There will be a tip share per hour which will be added to the base pay of hourly rate presented above.

ROLE REQUIREMENTS LEADERSHIP & MANAGEMENT

: Help lead the team to accomplish various objectives and oversee a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the Crumbl Culture. Fulfill many management functions when the store manager is not present.

PEOPLE DEVELOPMENT

: Assist in developing Crumbl team members’ skills and capabilities for their current and future roles in the store.

OPERATIONS

: Supervise a variety of Crumbl operational areas including quality control, cookie baking process, cookie presentation, delivery experience, and more.

CUSTOMER SERVICE

: Achieve the store’s goal for quality customer service. Customers are our #1 priority. We want every customer to receive an outstanding welcoming and service.

COMMUNICATION

:

Communicate clearly and frequently with store leadership team and crew through written and verbal means.

TECHNOLOGY APTITUDE

: Skillfully use internal and external technology tools (point-of-sale, Crumbl recipe/order/fulfillment apps, email, team member communication app). Be able to problem solve technology issues through key technology support contacts when needed.

ATTENTION TO DETAIL

: Highly aware of the details of baking and customer service process and ensures those details are managed, communicated, and disseminated to the team members as frequent as on a daily basis.

CLEANLINESS & TIDINESS

: Always maintain a clean, orderly, and safe bakery environment, exceeding regulatory and company requirements at all times.

FACILITIES & EQUIPMENT

: Monitor safe use of and movement around equipment.

SAFETY :

Constantly train and coach on safety first

ROLE QUALIFICATIONS CHARACTER

: Naturally has strong personal values and displays these through action and word.

WORK ETHIC

: Committed to giving exceptional effort consistently in all responsibilities

CULTURAL FIT

: Has a strong internal “why” that aligns with owners and Crumbl, has similar values and character, and has a passion for food and baking.

EXPERIENCE

: Preferably has at least one year of business, leadership, management, and food or restaurant experience.

EDUCATION

: High school diploma and higher.

COMMITMENT TO THE CUSTOMERS & EXCELLENCE

: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything. •To ensure you are successful in the desired role, a 30 day training will take place following hiring.•

Job Types:

Part-time, Full-time Pay:

$20.00 – $21.00 per hour

Shift:

Day shift Evening shift Morning shift Night shift Application Question(s): 1) In which state do you reside? 2) Do you have your own (a) mobile phone and (b) vehicle? 3) In your prior work experience, have you managed more than 30 employees? 4) In your prior work experience, have you performed scheduling for more than 30 employees? 5) In your prior work experience, have you performed weekly inventory? 6) In your prior work experience, have you completed ordering on a regular basis for operation? Please respond to each question above to be considered.

Education:

High school or equivalent (Preferred)

Experience:

management: 2 years (Required)

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$20.00 – $21.50 per hour Application Question(s): Are you over 18 years old? (We cannot hire anyone under 16 yrs old) Do you reside in NJ? Describe what you know about Crumbl Cookies. Describe a little about yourself, including your personality, interests, hobbies, etc. Do you have any physical limitations or restrictions that may prevent you from working while standing for several hours? Please specify whether (1) you have your own transportation to get to and from work or (2) have reliable transportation, e.g, drop off and pick up? Do you have any allergies that could affect your ability to work? (Nuts, gluten, fruit, etc…) How many years of Quick Service Restaurant (QSR) or Food Service Management experience do you have? If you have Quick Service Restaurant (QSR) or Food Service Management experience, please briefly explain your prior work experience in the industry, including your role(s) and responsibilities. If you do not have any work experience, please tell us why we should hire you, including any activities, volunteer work, etc., that would be relevant to your success at Crumbl. This position requires open availability to work any shift. This includes early mornings, mid-day and night time shifts. Do you have open availability to work any shift? Please describe your management style and how you would translate that to a new role.

Work Location:

In person