Operations Lead Position Available In New York, New York

Operations Lead About Bubble Goods:

Bubble Goods is building the largest selection of healthy, better-for-you, independent labels in the US, culminating in a one-stop-shop digital grocery experience for customers nationwide. Bubble Goods is on a mission to change the landscape of our food system by removing the limits of previous big food manufacturing and distribution by leveraging a lean, digitally native marketplace in order to improve both shopper and new brand experiences. Bubble Goods shoppers have access to 2000+ independent and diverse food brands from across the USA. Our team prides itself on providing an environment that encourages growth, giving you the opportunity to lead projects and own the work you do. We like to think of ourselves as being as analytical as we are creative. There is a method to deliver the deliciousness. We are driven by our principles rooted in quality and committed to providing the best consumer experience. We’re constantly looking for chances to create a more inclusive, fun, collaborative, and effective work environment. The team at Bubble Goods has deep industry knowledge and experience in the food, wellness, technology, and media space hailing from notable companies; Daily Harvest, Microsoft, Thrillist, Tushy, Poshmark, Wish, Tushy and Hu Kitchen. More on the Bubble Goods team and culture on our Careers page or on LinkedIn . We’re hiring an Operations Lead to own and evolve the core systems that power our marketplace. From managing a growing SKU catalog to streamlining internal workflows and customer support, you’ll help us transition from human-reliant operations to tech-enabled scale. This is a foundational role for a systems thinker who loves turning complexity into clarity and cares deeply about operational excellence. What You’ll Do Design and implement systems to manage a large, diverse product catalog (SKUs, taxonomy, tags, metadata) Own and improve product onboarding, categorization, and merchandising workflows Collaborate with CX and vendor success teams to streamline support systems for shoppers and sellers Develop automations and internal tools to reduce manual work and operational debt Identify and fix data integrity issues across thousands of SKUs Partner cross-functionally with Product and Growth to improve visibility and efficiency across the business Build dashboards that track marketplace performance at the SKU, brand, and category level What You’ll Bring 5+ years experience in marketplace, ecommerce, CPG, or retail operations Experience managing high-SKU environments (1,000+ SKUs) Strong analytical skills and comfort with Business Intelligence tools and PIM systems A systems mindset—you think in terms of infrastructure, scalability, and automation Leader with a strong focus on scaling teams through systems-driven thinking and building high-impact startup organizations. Excellent communication and project management skills Comfort navigating ambiguity in a fast-paced, high-growth environment

Bonus:

A passion for food, wellness, or supporting independent brands What we bring: Equity in a growing company Hybrid flexibility Smart, collaborative teammates Summer Fridays + generous PTO Snacks on snacks on snacks