Retail Assistant Store Manager – MUJI Fifth Avenue Position Available In New York, New York

Retail Assistant Store Manager – MUJI Fifth Avenue

MUJI U.S.A. LIMITED 475

5th Avenue, New York, NY 10017 ASSISTANT

STORE MANAGER – MUJI

Fifth Avenue Company Overview

MUJI U.S.A. LIMITED

is the American subsidiary of MUJI, a globally recognized brand founded in Japan in 1980. We pride ourselves on offering a diverse range of high-quality products that emphasize simplicity and functionality for everyday needs. MUJI’s full name, Mujirushi Ryohin, loosely translates to “No-Brand, Quality Goods”, underscoring its enduring commitment to modesty, affordability, and quality. While varying significantly in purpose and use, MUJI products are marked by the quality, craftsmanship, knowledge, expertise, and skill that is embodied in being able to get something very simple, very right. MUJI continually strives to embody business practices that demonstrate a commitment to our communities and environment. We seek for our future MUJI team members to be aligned with this very same brand ethos to create a positive impact in all of our communities, neighborhoods, and networks. Currently we are seeking an Assistant Store Manager ! Reporting to the Store Manager, the Assistant Store Manager’s main goal is to achieve sales and profit increase as well as ensure customer satisfaction by using their skills and experience, in accordance with company guidelines and substitute for the Store Manager in their absence.

Roles and Responsibilities:

Visual Merchandising Assist in the layout and display of merchandise in line with MUJI U.S.A’s visual standards Maintain a high level of cleanliness throughout the store at all times Use weekly reports to maintain detailed stock information for practical display use Be conversant in all product knowledge and communicate information to staff Be aware of all advertising to appropriately inform staff and promote products Support sales by implementing proper face-map control Customer Service Promote total quality service at all stages of sale Deal promptly and efficiently with customer complaints and in accordance with MUJI U.S.A’s policy Communicate customer views and reactions to Store Manager and Head Office, when applicable Ensure all areas are appropriately staffed at all times of the day and all customers’ needs are met Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery Merchandising Stock and General Administration Help plan and run promotional sales Oversee stock supervisor in the maintenance and replenishment of stock, transferring and receiving stock and stockroom organization Complete and maintain ‘Leave Request’ forms for personnel Ensure staff breaks are rotated daily and adhered to Responsible for exercising control over all company assets and assisting in the inventory process Be fully conversant with the MUJI interface Be fully aware of Company’s Key Performance Indicators (KPI’s) and key calendar dates Manage inventory by determining appropriate inventory levels; anticipating customer demand Prepares requested reports Ensure customer satisfaction by seasonal merchandising presentation Sales Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations Track and communicate both store and company budgets, assuring that all staff maintain an appropriate awareness Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise Team Management Provide support to the store manager in recruiting new staff in accordance with

MUJI U.S.A.

procedures. Work with the store manager to ensure all staff receives appropriate and necessary training to perform their duties at a high standard. Assist store manager in organizing staff schedules to achieve the most effective coverage, ensuring that overtime is minimized Point of Sale Maintain superior knowledge of point of sale system Guarantee end of day procedures are followed in line with

MUJI U.S.A.

guidelines Staff Training Work with the manager to perfect the customers journey with focused customer service training and best seller information. Work with Manager in the general security of stock regarding customers and staff. Maintain awareness of security with all staff members. Seek to heighten awareness on shop floor Ensure incident reports are filled to record any unusual occurrence Trains store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with store manager Health & Safety Ensure company policy on Health and Safety is adhered to Maintain profits by ensuring a clean sales floor and store environment Security Takes responsibility for security of the store as well as stock and cash and escalate any issues. Limit stock losses to the minimum working with commercial averages (maximum of 2% of sales) General Flexibility to work varied hours including late shifts, weekends and holidays.

The perfect candidate will possess:

Ability to manage and develop a positive and productive team Motivated to achieve and exceed goals Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills Demonstrable and strong business acumen Highly organized with the ability to adapt quickly to strategic change Self-starter, who takes initiative Good communicator Benefits include: Competitive pay, comprehensive health insurance (Medical/Dental/Vision), 401k, national holidays, vacation days, sick days, and employee discount. Please attach resume when applying.

Job Type:

Full-time Pay:

$23.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person