Shift Manager Position Available In Queens, New York

Distribution Centre
June 22, 2025
Role overview: Responsible for ensuring the team supports the achievement of the required SLA’sthrough the effective management of direct reports; accountable for maintainingbest standards and Health and Safety practices and promoting a supportive & engaged working environment.

Responsibilities:

• To be responsible forthe overall control of the workflow and organisation of the team to ensure that the standards of performance, attendance, qualityand conduct are met.
• To influence the team to achieve the required SLA’s i.e. internet & retail fulfilment, H&S targets & people team deadlines et al
• To look to continuously improve processes to gain maximum efficiencies and a high levelof customer service
• To provide management information & performance updates at key points throughout the day/week
• To ensure that the team are fully engaged & understand the business and departmental objectives
• To provide support and coaching for team members to develop the team and enable pro-active succession plans
• To train/develop the team in line with the site compliance and development structures
• To undertake any special improvement projects and provide all statistics and reports as required

Skills and Experience:

• Able to demonstrate building, developingand managing an effective team
• Ability to prioritise work efficiently, to set and achieve measurable targets and work within set plans
• Basic computer literacy skills
• Able to clearly communicate positively at all levels, both verbally and written
• Able to problem solve and innovate