Retail Sales Manager Position Available In Beaufort, South Carolina

Retail Sales Manager Storm Surf Inc. Hilton Head Island, SC Job Details Full-time $21

• $30 an hour 23 hours ago Benefits Health insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Management Sales Customer service Mid-level High school diploma or GED Driver’s License POS Organizational skills Computer skills Leadership Communication skills Marketing Time management Full Job Description Job Summary Here at Quiet Storm, we are seeking a dynamic and motivated Sales Lead to join our retail team.

The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Sales Lead, you will be responsible for supervising the sales team, driving sales performance, and ensuring that our customers have a positive shopping experience. This role requires effective communication, organizational skills, and the ability to work collaboratively in a fast-paced environment.

Details FSLA Status:

Full Time, Exempt Education High School Diploma or equivalent experience Retail experience required Retail leadership experience preferred Experience A confident and calm approach to dealing with customers and staff Delegation and staff management skills POS computer terminal experience Excellent communication skills; verbal and written Proven customer service skills Strong organizational skills and ability to multi-task Demonstrate strong leadership, team building and coaching skills Commercial awareness and industry knowledge Extremely dependable Time management and prioritization skills Ability to work flexible schedule Ability to multi-task and work in a fast-paced retail environment Requirements Must have a valid South Carolina Driver’s License Must be able to pass state and national background checks Must be able and available to work weekends and nights Overview Responsible for managing and motivating a team of employees to deliver productivity and excellent customer service and sales. Your typical day involves supervising employees, delegating tasks, and relaying management directives to employees professionally and clearly. You’ll be responsible for training and developing staff members, identifying areas for improvement, and providing timely feedback. You’ll also be a part of an instrumental team to identify trends and opportunities to increase revenue through external communication channels. Essential Functions Ensure proper and efficient business practices are maintained Ensuring staff are productive at all times, redirecting and delegating when necessary Ensuring staff are greeting and assisting customers Responding to staff and customer inquiries and complaints in a timely and professional manner Build and maintain a solid customer base with personalized customer communication Maintain a visually appealing store with visual merchandising, organization, and proper cleaning and maintenance Ensure the store is open and ready for business as scheduled and closing procedures are followed Supervise staff, ensuring proper training in basic sales and operations procedures such as cash register operation, cleaning, changing displays, merchandising, etc Monitor and supervise on floor merchandise volume/display versus storage levels Leadership

• Inspire and guide employees, creating a positive work environment and fostering a culture of teamwork and collaboration. Communicate effectively with the team, set clear expectations and hold employees accountable for meeting goals and targets. Communication
• Being able to communicate effectively is essential with management, employees and customers. Using a variety of communication methods and techniques such as active listening, to successfully seek out and incorporate feedback and suggestions into your decision-making process. Delegation
• Delegate tasks and responsibilities to team members in a manner that ensures they have the necessary resources and support to succeed, optimizing their performance while increasing productivity and reducing workloads.

This involves assigning tasks that match the skills and strengths of team members, providing clear and concise instructions and offering ongoing support and feedback. Assess the performance of employees, recognize areas for improvement and provide constructive feedback that helps employees grow and develop. Employee training and development

• Identify areas where employees require training, developing tailored training programs that address these needs and conducting regular training sessions.

In addition, provide ongoing coaching and support to employees to help them grow and develop their skills over time. Effective employee training and development help ensure that team members can meet the demands of their roles and provide the high-quality service that customers expect. Problem-solving

• Identify, analyze and resolve issues quickly and effectively, whether they’re related to inventory, customer service or employee performance. Be able to think critically and creatively, developing innovative solutions to problems that arise. Additionally, making tough decisions understanding when those circumstances should involve managements guidance. Work ethic
• Have a strong work ethic and be able to work well under pressure. Be able to manage your time and your staff’s time effectively, meet deadlines and take responsibility for your actions. Adapt to change and handle challenging situations with grace and professionalism. Marketing and advertising
• Have the ability to develop and implement effective marketing and advertising strategies to increase brand awareness and drive sales.

This involves understanding target markets, developing campaigns that resonate with these audiences and utilizing various marketing channels to reach customers. Effective marketing and advertising skills can help increase brand visibility, drive foot traffic to the store and ultimately boost sales and profitability. Join our team as a Sales Lead where you can make an impact through your leadership skills while contributing to an engaging shopping experience for our customers!

Job Type:

Full-time Pay:

$21.00

• $30.

00 per hour

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid time off Ability to

Commute:

Hilton Head Island, SC 29928 (Required) Ability to

Relocate:

Hilton Head Island, SC 29928: Relocate before starting work (Required)

Work Location:

In person