General Manager II – Store 7777 Position Available In Charleston, South Carolina
Tallo's Job Summary: The General Manager II - Store 7777 is responsible for achieving store sales goals, managing Professional Customer relationships, and leading a team. This position requires 50-55 hours per week, including weekends, with additional hours as needed. Candidates should have 2-3 years of team management experience and a high school diploma or equivalent. The role is eligible for sales commission based on performance.
Job Description
Job Description:
Job DescriptionWhat is a General Manager?
A General Manager mustbe committed to inspiring our team, helping our Customers succeedand growing our business with integrity. Professional level salesand management position capable of supporting functions on bothsides of the business. The role requires understanding of storesystems, automotive systems, parts knowledge and has the ability toidentify, troubleshoot and project assist for DIY. Responsible fordeveloping and maintaining Professional Customer relationships andprogram growth. Is accountable for achieving financial metrics andmaintaining service and appearance standards. Position is exemptand requires a minimum of 50-55 hours per week (excluding mealbreak periods). The average schedule is 5-6 days a week, 11 hourshifts, including rotating nights and weekends, with an hour forlunch. Additional hours may be required based on staffing, storeconditions, sales to target, and other business demands. GeneralManagers are required to work a schedule based on the needs of thebusiness.
Primary Responsibilities Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales,including building and holding team accountable to executingCustomer action plans Selection, hiring, development, performance mgmt., coaching,scheduling and engagement of store Team Members Ensure execution of all inventory and operationalstandards Coach all Team Members to deliver on Customer expectations (DIYand Professional) Manager on duty responsibilities (touch base/coaching,floor/phone mgmt., task assignment and completion, safety,open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for bothCustomers and Team MembersSecondary Responsibilities Provide DIY service including battery installation, testing,wiper install, etc. Assist District/Region in other functions upon requestSuccessFactors Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product qualityrecommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order,FDO, second source, etc. Ability to execute and train all store operational processesand procedures, and testing and diagnostic equipment for DIYservices Ability to execute and train inventory systems and storeequipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statement Ability to recruit, select, hire and develop quality TeamMembers Ability to build and grow relationships with ProfessionalCustomersEssential Job Skills Necessary for Success as a GeneralManager Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicateeffectively and build strong relationships with Customers, peersand upper management Use Microsoft software effectively (Word, Excel required;PowerPoint preferred) Calculate figures and amounts such as discounts, percentages,sales increases, and gross profit percent Ability to review and analyze business reports, such as profitand loss statement (P&L) Hold others accountable, inspect work quality and give feedbackin a way that is inspiring Ability to work an assortment of days, evenings and weekends asneeded Prior Experience that Sets a General Manager up forSuccess 2-3 years of experience managing a team of 10 – 20 Team Membersin a fast-paced and highly dynamic retail environment Successful experience managing profitability; proven financialand business acumenEducation High school diploma or general education degree (GED),Bachelor’s degree in business or a related areapreferred.
Certificates, Licenses, Registrations Must have a valid driver’s license ASE certification preferred, but not requiredPhysicalDemandsThe physical demands and work environment described here arerepresentative of those that must be met by an employee tosuccessfully perform the essential functions of this job, with orwithout reasonable accommodation. While performing the duties ofthis job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use handsand fingers to handle or feel; reach with hands and arms; climb orbalance; and stoop, kneel, crouch, or crawl. The employee mustfrequently lift and/or move up to 50 pounds and occasionally liftand/or move up to 100 pounds. Specific vision abilities required bythis job include close vision, distance vision, color vision, depthperception and ability to adjust focus.
Work EnvironmentThe workenvironment characteristics described here are representative ofthose an employee encounters while performing the essentialfunctions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee is usuallyworking inside; however, they will occasionally be outside andexposed to various weather conditions while performing such tasksas installing batteries and wiper blades. The employee is alsooccasionally exposed to moving mechanical parts; high, precariousplaces; toxic or caustic chemicals; risk of electrical shock;explosives; and vibration. The noise level in the work environmentis usually moderate.
Position is eligible for sales commission basedon individual or store performance.
California Residents click belowfor
Privacy Notice:
#J-18808-Ljbffr
