Retail Sales & Operations Manager Position Available In Charleston, South Carolina

Retail Sales & Operations Manager Charleston Shoe Company – 3.5 Charleston, SC Job Details Full-time From $75,000 a year 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Management Sales Inventory management Customer service Mid-level 3 years Driver’s License Team management Store management Sales experience (3-5 years) Organizational skills Computer skills Retail management Leadership Communication skills Marketing Retail sales Time management Full Job Description Job Summary Charleston Shoe Company is seeking a dynamic and results-driven Retail Sales & Operations Manager to lead our 2 Downtown Charleston SC locations! The Manager will lead the teams in delivering exceptional customer service and achieving sales targets. The ideal candidate will possess strong retail management skills and a passion for the fashion industry. This role involves overseeing daily operations, managing inventory, customer service and developing training programs to enhance team’s sales performance. Our Managers are confident salespersons and are able to share their best practices in order to on-board new Associates. Our Managers possess strong leadership skills and are able to assign duties to relevant Associates in order to maintain the function of the store in a manner consistent with the vision of the Founder/CEO. This role is a salary + commission compensation structure. Responsibilities Lead and motivate the sales team to achieve sales goals and enhance customer satisfaction. Manage inventory levels, ensuring that stock is ordered, received, and displayed effectively. Oversee administrative tasks including payroll processing and scheduling. Conduct interviews and assist in the hiring process for new team members. Develop training programs to improve staff performance and product knowledge. Collaborate with upper management to create strategies for increasing sales and improving store operations. Maintain a clean, organized, and visually appealing store environment. Address customer inquiries and resolve issues promptly to ensure a positive shopping experience. Manage daily operations of business and ensure sales goals are met Maintain store performance by coaching, counseling, planning, monitoring and appraising job performance of Associates Achieve financial objectives by adhering to an annual budget, managing expenses analyzing variances, initiating corrective actions Establish rapport and trust with customers Builds relationships with local businesses to expand the development of the Charleston Shoe Company brand in local communities Coordinate with the Marketing Department to plan and execute retail signage and marketing/promotional efforts

PREFERRED QUALIFICATIONS

:

Education/Experience:

Should have 3-5 years of Retail Management experience in Retail Management or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position Demonstrated ability to develop Associates to become an effective salesperson Strong customer service, management and communication skills

ESSENTIAL FUNCTIONS

Ensure availability of merchandise by maintaining sufficient and accurate inventory Manage and coordinate cycle counts and year-end inventory Protect Associates and customers by providing a safe and clean store environment Maintain the stability and reputation of the Company by complying with legal requirements Ensure operational policies and procedures are enforced, as dictated by the Store Operations manual, the Human Resources manual, and other related material. This includes, but is not limited to, proper procedures for associate appearance, sales techniques, cash management, credit card and check processing. Behave in a manner consistent with the values of the Company

KNOWLEDGE, SKILLS & ABILITIES

Ability to set correct priorities and ensure timely execution of daily business requirements Ability to lead effectively in a demanding, fast paced, team environment Outstanding interpersonal and communication skills Demonstrated ability to be self-motivated and take initiative Excellent clientelling skills Good organizational skills, time management and computer skills Ability to work a flexible schedule Enterprising, strong work ethic Attention to detail Ability to learn new functions, procedures A charming, can-do attitude Join our team as a Retail Sales & Operations Manager where you can make an impact through leadership, innovation, and exceptional customer service! The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time. Charleston Shoe Company is an Equal Opportunity Employer. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Job Type:

Full-time Pay:

From $75,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed Application Question(s): Our stores operate 7 days a week; are you flexible for working weekend days as part of the Retail Sales and Operations Manager role?

Experience:

Retail sales and operations: 3 years (Required) Ability to

Commute:

Charleston, SC 29401 (Required) Ability to

Relocate:

Charleston, SC 29401: Relocate before starting work (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person