Assistant Store Manager Position Available In Dorchester, South Carolina

Job Description:

Overview:

As an Assistant Store Manager (ASM), you will use yourcustomer service and leadership experience to provide a white-gloveexperience for our customers. Working closely with your leaders todevelop your leadership skills in real-time, you will help coachour Customer Service Representatives and play a key role in helpingthe team produce results. In return, we will help you reach thenext level in your career by providing an ongoing comprehensivetraining and development program that will allow you to trulyshine.

Responsibilities:

Provide an exceptional customer experiencethroughout the full cycle of the loan or pawn process by educatingconsumers and making recommendations based on their financialneeds. Assist in customer account management by accepting payments,monitoring, and managing customer appointments. Provide support for recovery processes while maintaining a focus oncustomer service to prevent loss and charge-off accounts. Work to meet Company-set performance standards by leveragingbusiness-to-business partnership opportunities, obtainingreferrals, and participating in and hosting in-store and communityevents. Develop customer relationships to build new business, maintainstore profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer ServiceRepresentatives to ensure adherence to quality standards and safetyprocedures. Maintain customer information in the Point of Sale (POS) systemwith accuracy and integrity. Help ensure a work environment that upholds compliance with Companypolicies and procedures, as well as local, state, and federal lawsand regulations. Maintain office security protocols and conduct proper opening andclosing procedures, including management of vault, cash drawer, andbank deposits. Monitor and maintain internal and external store appearance andcleanliness, addressing basic facility needs and schedulingmaintenance services. Work efficiently in a rapidly changing and fast-paced environmentand handle multiple challenging tasks with ease to meet individualand team performance standards. Utilize strong interpersonal skills to communicate and interactwith customers and Team Members at all levels. Ability to maintain a full-time work schedule with regularin-person attendance, including limited Saturday hours, is requiredfor this position. A full-time work schedule for this positionincludes, at a minimum, 40-hours per week•. •Store hours, schedules, and/or the minimum number of hoursrequired for this position may be subject to change by brand entityand at the sole discretion of the Company. Speak with yourrecruiter for the most up-to-date requirements.

Qualifications:

High School Diploma or equivalent required At least 3 months of supervisory, key holder, or relevantleadership experience Minimum one year experience in customer service, sales, orretail Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, andother systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted,and their results are considered, in accordance with applicablelaw. Ability to meet the physical demands of this position, whichfrequently include: the ability to remain in a stationary position,the ability to move and transport up to 25 pounds, the ability tomove about inside and outside of the store, and the operation ofmechanical controls, such as a keyboard.

Preferred Qualificationsand Skills Associate degree or higher Bilingual English/Spanish is a plus and may be required forcertain locations Valid driver’s license, auto insurance, and personal vehicle touse throughout the workday (mileage compensated)

What We Offer:

OurBenefits Include•: A comprehensive new hire training program Access to a robust learning management system, full ofe-learning modules and training programs to help boost yourprofessional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all includefree telemedicine and medical spending account (HSA/FSA)options Traditional 401(k) and Roth 401(k) Retirement plan with agenerous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term andlong-term disability plans, accident, critical illness, hospitalconfinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additionaldays for each year of service after the first year ofemployment) Diverse Culture and Inclusive Environment•Based on currentbenefit offering, which is subject to change with or withoutnotice. Certain benefits are subject to the terms and conditions ofthe governing plan documents which should be consulted foradditional details and eligibility requirements.

About UsTitleMax isone of the nations largest title lending companies helpingthousands of people every day get the cash they need through titleloans/pawns and now in select states, with personal loans. Sinceour first store opened in 1998, TitleMax has expanded to over 800locations spanning 13 states.

The information contained herein isnot intended to be an all-inclusive list of the duties andresponsibilities of the job, nor is it intended to be anall-inclusive list of the skills and abilities required to do thejob. The Company may, at its discretion, revise the job descriptionat any time, and additional functions and requirements may beassigned by supervisors as deemed appropriate. Requirements, skillsand abilities included have been determined to illustrate theminimal standards required to successfully perform theposition.

Important:

The Community Choice Financial Family of Brandswill never ask you for banking or other payment information at anypoint during the interview or hiring process, nor will we conductan interview via text message. Any official email correspondencewill come from the domains @ccfi.com. In-store positions arein-person only. The Community Choice Financial Family of Brands iscommitted to providing an inclusive workplace free ofdiscrimination based on race, color, religion, sex, age, nationalorigin, military status, disability, pregnancy, sexual orientation,gender identity or expression, genetic information or any othercharacteristic protected by applicable law. Candidates of allbackgrounds are encouraged to apply. CCFI Companies, LLC is anequal-opportunity employer. Required Preferred Job Industries Other