Retail Shift Leader I-FT-Orangeburg Position Available In Orangeburg, South Carolina
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Job Description
Retail Shift Leader I-FT-Orangeburg Goodwill Industries of Lower South Carolina (Palmetto Goodwill) United States, South Carolina, Orangeburg 5 Chop Road (Show on map) Jun 11, 2025 Summary
Assists the Retail Store Manager and Retail Assistant Store Manager in the operation and management of a retail
center by performing the following duties personally or through supporting team members.
Essential Duties and Responsibilities
- Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and
Excellence. (I-CARE Values) - Provides amazing customer experiences to all internal and external customers. (ACE Values)
- Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,
Excellence) values. - Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
- Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team
members feel respected, accepted, and included. - Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite Back,
Sort) - Sorts, prices, and stocks hardline donations for sale according to established expectations.
- Sorts, tags, and stocks softline donations for sale according to established expectations.
- Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up
change for maximum mission impact. - Accurately records donations, production of merchandise and specified tasks.
- Exceeds established production goals corresponding to role in retail location.
- Maintains clean work environment.
- Demonstrates a mastery of cashier, softline production, and donor services / hardline production roles
through evaluation. - Obtains and maintains forklift and walk-behind stacker certification.
- Obtains and maintains first-aid / CPR / BBP certification.
- Trains team members as they are on boarded. Ensures that a positive example is set for all team members.
- Recognizes when team members need coaching and provides immediate coaching when applicable.
- Issue refunds and resolves customer concerns.
- Reports known or suspected security and/or theft problems to a member of store management,
appropriate District Manager, and/or Asset Protection department. - Complies with all agency policies, procedures, and safety standards throughout all work areas;
maintains same to meet CARF, Department of Labor, and other regulatory standards. - Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager and/or
Retail Assistant Store Manager; see Supervisory Responsibilities below. - Performs all administrative and clerical duties including but not limited to completing opening/closing duties,
making bank deposits and securing the building at the direction of the Store Manager or Assistant Manager
(#485)
in accordance with established guidelines. - Performs other job-related duties as assigned.
Supervisory Responsibilities
Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager and/or
Retail Assistant Store Manager. Carries out leadership responsibilities in accordance with the Agency’s policies
and procedures. Responsibilities include training team members, planning, assigning, and directing work;
addressing concerns and reporting circumstances to the Retail Store Manager or Retail Assistant Store
Manager.