Assistant Store Manager Position Available In Knox, Tennessee

Assistant Store Manager Assistant Store Manager
locations
Knoxville, TN
time type
Full time
posted on
Posted 2 Days Ago
job requisition id

JR118003

Address:

3911 Magnolia Ave. Knoxville, Tennessee 37914

Brand:

EZPawn
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment thates withpetitive pay, generous bonus potential and great benefits!
Retail management professionals, are you ready to your leadership background to something fun and different that will allow you to build a rewarding long-term career? Join our team at EZCORP! Founded with 16 pawn stores in 1989, we have grown into a market leader in the specialty consumer finance industry, operating over 1000 storefronts in 16 US states, as well as in Mexico and several Central American countries. We are currently looking for a motivated and personable Assistant Retail Store Managers to assist in overseeing one of our EZPAWN/Value Pawn retail outlets.
In this role, you will oversee a team of 5-15 Sales Associates (Pawnbrokers) while providing outstanding customer service and building strong ongoing relationships with customers. This is a fantastic opportunity for you to experience career growth in an environment that allows you to connect with people in yourmunity and make a positive difference in their lives.
We are looking for Assistant Store Managers who want to learn about the pawn business, follow our career path and development plans and aspire to be Store Managers in the future. If you want to grow your career, today!
Job Responsibilities
As an Assistant Store Manager, you will be responsible for providing leadership, coaching, and directions to Team Members to maximize store performance. You will also join the team working with customers to negotiate pawn and sales transactions.
Some of your specific duties in this role will include to:
Drive revenue and control cost to deliver budgeted operating margins
Complete and oversee accurate and proficient sales and loans transactions
Analyze reports on key business metrics and provide rmendations and necessary actions
Ensure personal and team standards are met for superior customer service
Assist with staffing and retention efforts
Assist with Team Member onboarding and training, ensuring both arepleted per Company Guidelines, including own personal training requirements
Assist with ensuring Team Member engagement and turnover are in line with Company expectations
Provide direction, coaching, development and performance feedback to Team Members
Team Members understand how their daily goals align with Company strategic goals
Conduct structured 1:1s with store Team Members
Perform daily management responsibilities
Drive personal vehicle for business needs
Job Requirements
We are looking for an Assistant Store Manager whobines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to read and manage customer needs and emotions. You should also be highlyanized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellentmunication and interpersonal skills.
Requirements for the Assistant Store Manager role include:
High school diploma or GED
Valid driver’s license and auto insurance
Ability to pass a criminal background check and drug test
1+ years experience in management, supervisory, and/or customer service
Ability to offer and describe various solutions and their benefits to the customer
Ability to maintain a professional appearance and demeanor
Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
Knowledge ofmonly pawned items such as tools, jewelry, firearms or electronics, a plus
Pawn experience, a plus
Bilingual, a plus
Benefits
EZCORP strives to meet the needs of our diverse workforce and their families. We provide our full-time Team Members with aprehensive benefits package to help you achieve your optimal work/life balance.
Here is some of what we have to offer:
Free Health Insurance•
Competitive wages
Bonus potential
401(k) w/pany match
Generous Paid Time Off
Paidmunity service time
Team Member discount
Progressive career path
•No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan.