Retail Store Manager Position Available In Knox, Tennessee

Retail Store Manager
Job Description
Our premier client is actively seeking a Retail Store Manager to lead our retails store in Knoxville, Tennessee. You will provide leadership and direction to the store team and successfully execute company strategies. You will determine and maintain optimal staffing levels, recruit, hire, coach, and motivate a team of brand advocates who in turn will provide a “wow” factor level of customer experience. You drive store profitability by controlling expenses, protecting company assets, upholding store operational and visual merchandising standards. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.
This is not a remote position.
This is a contract position.
Located in Knoxville, TN

Key Responsibilities:

Ownership & Accountability:

Uphold brand standards and take initiative in achieving performance goals.

Performance Measurement:

Monitor and adjust store performance against retail KPIs and goals.

Customer Experience:

Ensure exceptional service, visual merchandising, and product knowledge.

Marketing & Community Engagement:

Support store events and build community relationships for brand awareness.

Problem Resolution:

Identify and escalate issues, partnering with cross-functional teams for solutions.

Team Development:

Lead hiring, onboarding, and integration of team members effectively.

Team Support:

Provide daily support to achieve objectives and maintain standards.

Strategic Planning:

Analyze business results and collaborate on strategic plans with Retail Channel Leader.

Operational Excellence:

Ensure operational standards are met to set the team up for success.
Collaboration & Leadership
Work with

Store Leads:

Collaborate closely with the leads and SITKA Leadership to ensure that marketing and sales efforts are aligned with the store’s overall business objectives.
Lead by

Example:

Demonstrate a hands-on, customer-first approach and model best practices in customer service, sales techniques, and operational tasks.

Team Motivation:

Inspire the team with a focus on creating a high-energy, customer-focused sales floor that is aligned with company goals.

Qualifications & Experience:

Bachelor’s degree in Finance
Minimum 6 years of leadership experience in a fast-paced environment
Previous experience in a premium outdoor apparel retail environment
High level of ownership, accountability, initiative, and success achieving sales and profit results
Ability to build, lead, and manage high-performing teams
Exceptional interpersonal skills founded on authentic customer service delivery with the ability to positively and proactively handle customer concerns
Experience planning and executing store community participation and events
Detail-oriented and excellent organization and follow-through skills
Excellent verbal and written communication skills
Available to work a flexible schedule including weekends, evenings, and holidays

Physical Requirements:

Stand for the duration of the shift
Ability to lift 50 lbs
Operate general office equipment (phones, computers etc.)
With a team of passionate staffing experts, high-powered hiring tools, and a wide network of clients and positions, when businesses need talent and job seekers are searching for the perfect opportunity, they turn to Placers. With Placers, you’ll never be “just another resume”. Placers values everyone. We like you the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. From day one, we’re invested in your success and work closely with you to understand your unique goals. We are committed to being a consultant to business and a coach to the workforce by not settling for “good enough” and ensuring you are receiving Nth degree service! If you’re a job seeker, apply today, and allow us to ignite the spark between businesses and next-level talent!

Perks:

Company culture unlike any other. It’s an environment in which highly motivated people thrive and where you are able to bring your unique talents and diverse perspectives to problem-solve and collectively get work done.
Placers offers PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to the individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.