Assistant Manager Position Available In Shelby, Tennessee

Assistant Manager 2.5 2.5 out of 5 stars Memphis, TN 38133 Job Overview We are seeking a dedicated and dynamic Assistant Manager to join our team. In this role, you will support the daily operations of our retail environment, ensuring exceptional customer service and efficient management of staff. The ideal candidate will possess strong leadership abilities and a passion for retail management, contributing to the overall success of the store. Responsibilities Assist in managing daily store operations, ensuring adherence to company policies and procedures. Lead employee orientation and training programs to foster a knowledgeable and motivated team. Oversee sales management activities, driving sales performance through effective strategies. Manage inventory control processes, including ordering, stocking, and maintaining optimal inventory levels. Collaborate with the management team to develop and implement promotional strategies that enhance customer engagement. Negotiate with suppliers to secure favorable terms for purchasing products. Ensure shift management is conducted smoothly, including scheduling staff and addressing any operational issues that arise. Provide exceptional customer service by addressing inquiries, resolving complaints, and fostering a welcoming environment. Experience Proven experience in retail management or a similar role is preferred. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent time management skills to prioritize tasks and meet deadlines in a fast-paced environment. Familiarity with sales management techniques and inventory control practices is advantageous. Ability to negotiate effectively with vendors and suppliers to achieve optimal outcomes. A commitment to employee development through ongoing training and support. Join us as we strive for excellence in retail service while fostering an engaging workplace culture! Availability on weekends and holidays. Punctuality and regular attendance consistent with the company’s policies are required for the position. Must have reliable transportation. Must speak English clearly in order to converse with customers and effectively supervise staff. Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports. May require the ability to move to different locations within the company’s network based on operational needs and career growth.

Physical Demands:

Requires prolonged standing approximately five to 14 hours per day. During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day. Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher. Must have good vision, including color differentiation. The work environment for this position is a moderately noisy retail setting.

Career Growth:

We’re committed to your professional development and offer opportunities for career advancement within our growing company.

Dynamic Environment:

Be part of a vibrant team in a fast-paced and rewarding work environment.

DE&I Initiatives:

Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:

Leadership & Team Management:

Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.

Customer Experience:

Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.

Sales & Performance:

Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.

Operational Excellence:

Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.

Financial Management:

Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.

Marketing & Community Engagement:

Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Innovation & Problem-Solving:

Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations. Additional duties and projects as required.

Qualifications:

Experience:

Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.

Leadership Skills:

Strong leadership abilities with excellent communication, interpersonal, and organizational skills.

Customer-Centric:

A passion for delivering outstanding customer service and creating memorable shopping experiences.

Analytical Skills:

Ability to analyze sales data, manage budgets, and make data-driven decisions.

Flexibility:

Willingness to work flexible hours, including weekends and holidays, as needed.

Tech-Savvy:

Proficiency in retail management software and basic computer applications.

Assistant Store Manager:

Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights. Minimum standard work week of 5 days. Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School).

Job Type:

Full-time Pay:

$19.00 – $23.00 per hour Expected hours: 35 – 42 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

10 hour shift 8 hour shift Day shift Morning shift Night shift

Work Location:

In person