Returns Supervisor Position Available In Shelby, Tennessee
Tallo's Job Summary: Supervise and manage the returns department staff, develop and implement return policies, and coordinate with other departments to streamline operations. Train team members, ensure compliance with regulatory requirements, and prepare reports on return metrics. Requires A.S in Business Management or 4 years' experience with excellent organizational skills and customer service orientation. Apply at www.crownpkg.com.
Job Description
Returns Supervisor Crown Packaging Corporation – 2.4
Memphis, TN Job Details Estimated:
$44.4K – $53.6K a year 1 day ago Qualifications Customer service Mid-level Organizational skills Business management 4 years Associate’s degree Full Job Description CROWN Packaging
JOB DESCRIPTION
Returns Supervisor
DESCRIPTION
Supervise and manage the returns department staff to ensure efficient processing of returned products. Develop and implement return policies and procedures to streamline operations and improve customer satisfaction. Coordinate with other departments such as inventory management and customer service to resolve any discrepancies related to returns. Monitor and analyze return trends to identify potential issues and opportunities for process improvements. Train and mentor team members on best practices for handling returns and maintaining accurate records. Ensure compliance with all regulatory requirements and industry standards pertaining to product returns. Prepare and present regular reports on return metrics and departmental performance to senior management. Monitor, review and ensure adequate stock of all materials, supply items, and inventory items Coordinate the disposition of obsolete or scrap inventory Report hazardous conditions / any job-related injury or illness to the employer and seek treatment promptly Ensure all quality standards and safety regulations are being followed Perform other duties as needed to support the plant and purchasing needs
REQUIREMENTS
A.S in Business Management or 4 years’ experience in related field Able to complete all mandatory training and receive proper certifications An analytical mindset with excellent organizational skills Demonstrate accuracy, proficiency and thoroughness Demonstrate ability to meet productivity standards Excellent customer service orientation Able to sit, walk, and move around for long hours at a time
POSTED BY
Human Resources
POSTED DATE
Wednesday, March 23, 2025
TO APPLY:
Apply online at www.crownpkg.com , click on Employment, Memphis Location Returns Supervisor no later than Wednesday, March 30, 2025. Crown is an Equal Opportunity Employer. All individuals have an equal opportunity for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, or other protected groups.