Assistant Manager, Retail Position Available In Washington, Tennessee
Tallo's Job Summary: Assistant Manager, Retail position at Krispy Kreme in Johnson City, TN involves overseeing guest services, sales, production, equipment, safety, sanitation, people management, and accounting. This full-time role requires a high school diploma, sales and customer service experience, strongmunication skills, and the ability to lift up to 75 pounds.
Job Description
ASSISTANT MANAGER, RETAIL
JOHNSON
CITY, TN
Assistant Managers have a special role in making sure every guest is fully satisfied not only with our doughnuts, but with their overall experience in the shops. You will support and inspire team members, along with helping them realize their full potential. This role also helps in developing business skills to potentially be a General Manager someday!
‘S
A TASTE OF WHAT YOU’LL BE DOING
Guest Services
Assistant Managers serve as a role model to team members and other Krispy Kremers. They set the tone and create an environment for exceptional customer service! You will k how to handle difficult situations with customers and other matters in the shop in a professional and humble way. We want all our customers to be happy with their experience in every one of our shops! You’ll also ensure all our products are up to the highest standard- the Krispy Kreme standard. You’ll maintain shopanization, answer the phone, andmunicate with our Support Center teams when needed.
Sales
You’ll work alongside the General Manager to achieve business plan objectives and profitability, and you’ll help lead sales, which can include Hot Light times, retail sales, fundraising and suggestive selling.
Production/Equipment
You’ll discover ways to maximize efficiency in daily doughnut-making, and you’ll understand quality control procedures and coordinate production schedules to meet guest satisfaction. You’ll get to k our equipment well by inspecting it and finding any issues that need fixing.
Safety and Sanitation
Make sure the shop is clean and safe! Shoes, floors, overall cleanliness is always a top priority.
People
You’ll help the General Manager in recruiting, hiring, training, and all other needs, and you’ll supervise shifts and demonstrate leadership.
Accounting
Assist the General Manager in managing ie and expense budgets (Accounts Payable/Receivable) and reporting sales and other important information On the Move
Get ready to get moving! This role will involve carrying and lifting boxes, decorating and packing doughnuts, sweeping or mopping,municating with customers and fellow Krispy Kremers, filing orders and using the phone. You might lift up to 75 pounds from time to time. You’ll need a driver’s license too.
YOUR RECIPE FOR SUCCESS
You love the idea of bringing joy to others. You have a high school diploma or equivalent, you’re experienced in sales, customer service, and managing others, you canmunicate with others well, and you’re friendly and approachable. If you’vepleted some college, that would be ideal.
Position Information
Company:
Krispy Kreme
Position:
Assistant Manager, Retail
Status:
Full Time
Date Posted:
May 13, 2025
Location:
1100 W. Market Street, Johnson City, US, TN, 37604
Job Category:
Shop Management