Retail Operations Coordinator/ Administrative Assistant Position Available In Washington, Tennessee

Retail Operations Coordinator/ Administrative Assistant Ashley Homestore (Providence Enterprises) 155 Marketplace Boulevard, Johnson City, TN 37604 Retail Operations Coordinator/ Administrative Assistant (Full time) This is a customer service office position, not a professional sales career. This is not a remote position Retail Operations Coordinator (ROC) Are you friendly, patient and empathetic? Do you have an eye for detail & accuracy? Do you have great communication skills over the phone & in person? Are you proficient in Microsoft Office and have good computer skills?

Schedule :

Must be able to work every Friday, Saturday and Sunday.

Store hours:

Monday-Thursday 10:00-7:00, Friday-Saturday 10:00-8:00, Sunday 1:00-6:00 Pay $15 per hour Benefits Medical, Dental, Vision and Life Insurance 401k Match Paid Time Off Employee Discount Responsibilities Process checks, cash, credit cards and various forms of financing Check sales tickets for accuracy, file paperwork, process refunds & register warranties Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage with customers Skills Must be proficient in Microsoft Office. Familiarity with CRM systems and practices Proven customer support experience or experience as a client service representative Professional phone demeanor for troubleshooting and active listening Customer orientation and ability to adapt/respond to different types of personalities Excellent communication and presentation skills Ability to multi-task, prioritize, organize work load and manage time effectively High school degree

Job Type:

Full-time Pay:

$15.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Evening shift Every weekend Application Question(s): Can you work most every Friday, Saturday, Sunday and holiday? Closed Easter, Thanksgiving, Christmas Eve and Christmas Day.

Store hours:

Mon-Thur 10-7, Fri-Sat 10-8, Sunday 1-6. Is your Indeed application/ resume up to date? If not, provide updates here. Incomplete applications will not be accepted. Provide your current or most recent employment. Provide the months and years you worked for each employer listed. What is the longest amount of time (years) you have worked for one employer. We value a strong, reliable work history.

Education:

High school or equivalent (Required)

Experience:

Microsoft Office:

3 years (Required)

Administrative:

1 year (Required)

License/Certification:

Driver’s License (Required)

Work Location:

In person