Data Processing & Sales Agent Position Available In Indian River, Florida

Data Processing & Sales Agent

INDRIO BRANDS LLC DBA

Hale Groves 1650 90th Avenue, Vero Beach, FL 32966

Title:

Data Processing & Sales Agent Supervisor:

Order Processing Supervisor Classification:

Non-Exempt Brand:

Hale Groves Work Location:

Vero Beach, FL, US General Function We seek a detail-oriented Data Processing & Sales Agent to handle order entry and data input across multiple channels while supporting our order processing and Sales teams. This role combines accurate data entry for business orders with mail-in order processing and order accuracy review. While this roles primary function is to assist the data processing & sales team, on occasion, light reception duties will be needed. Key Responsibilities Order Entry & Data Management (Primary Responsibilities) Process orders from email, phone, and online platforms Enter mail-in orders with accurate customer information, product details, and pricing Review and verify order completeness before processing Escalate discrepancies while maintaining order tracking Business Account Support (Primary Responsibilities) Collaborate with Sales Team and Account Managers on high-volume accounts Assist with account setup, order templates, and customer profile maintenance Maintain detailed records of account preferences, pricing, and order history Assist with payment collection & invoicing Reception & Administrative Support (Secondary Responsibilities) Serve as secondary receptionist, greeting visitors and managing front desk operations Answer and direct incoming phone calls professionally Manage visitor check-in process and notify appropriate personnel Maintain reception area appearance and organization Assist with reception breaks Education, Experience & Qualifications Required Qualifications High School diploma or equivalent 2+ years of data entry experience 2+ years of customer service experience Computer literacy in Microsoft Outlook and Word with advanced Excel skills Strong verbal and written communication skills Professional phone manner and reception experience preferred Professional demeanor handling customer information Skills & Attributes Excellent organizational and multitasking abilities Strong attention to detail and accuracy Ability to work independently and as part of a team Professional appearance and demeanor Problem-solving and conflict resolution skills Ability to maintain composure under pressure Physical Demands & Work Environment Physical Demands Sit for extended periods while processing orders and handling calls Stand and walk frequently for reception duties and mail distribution Use hands to handle or feel materials, packages, and office equipment Reach with hands and arms for filing, mail sorting, and reception tasks Talk and hear clearly for phone and in-person communication Lift and/or move up to 25 pounds regularly for mail and package handling Occasionally lift up to 50 pounds for special deliveries or office supplies

Work Environment:

Professional office environment with moderate noise levels Frequent interaction with customers, vendors, and visitors Fast-paced environment requiring multitasking abilities Occasional exposure to varying temperatures when handling mail deliveries The physical demands described here are representative of those that must be met by an team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus. The peak season for Indrio Brands spans from November through January. PTO blackouts may apply in peak season. Indrio Brands maintains a strict drug-free workplace policy. All prospective team members will be required to undergo a drug test prior to beginning work. Additionally, to ensure the ongoing safety and well-being of our team, drug testing may be conducted at any time during employment if there is a reasonable need, such as suspicion of substance use while on the job. EEOC Statement Indrio Brands, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other legally protected statuses under the law.