Front Desk & Sales Support Assistant (Screen Printing) Position Available In Bergen, New Jersey

Front Desk & Sales Support Assistant (Screen Printing) Promofect, LLC Mahwah, NJ 07430 Company Overview Promofect, LLC is a dynamic company located in Mahwah, NJ, specializing in turning ideas into branded apparel and promotional products. With a modern facility and a commitment to creativity and speed, we cater to a diverse clientele, including Fortune 500 companies, ensuring high-quality results through our in-house teams. Summary We are seeking a Front Desk Agent to join our team at Promofect, LLC. This role is essential for creating a welcoming environment for our clients and visitors while managing front desk operations efficiently. Your contributions will help maintain our culture of creativity and excellence.

What You’ll Do:

• Greet clients and handle basic walk-in orders
• Answer and direct phone calls
• Input leads into our system and assign to reps
• Coordinate pickups, deliveries, and customer follow-up
• Help with basic social media content (behind-the-scenes photos)
• General HR and office support as needed Specific Responsibilities Greet and assist visitors in a friendly and professional manner.

Manage incoming calls and direct them to the appropriate personnel. Perform data entry tasks accurately to maintain up-to-date records. Handle correspondence and maintain organized filing systems. Utilize Google Workspace for scheduling appointments and managing communications. Ensure the front desk area is tidy and presentable at all times.

What We’re Looking For:

• Great communication skills
• Organized, reliable, and eager to learn
• Comfortable using a computer (Google Workspace, phones, CRM, HubSpot)

•

Bonus:

Experience in screen printing, embroidery, or promotional products Specific Requirements Proven experience as a front desk agent or similar role preferred. Strong data entry skills with attention to detail. Excellent communication skills, both verbal and written. Familiarity with phone systems and office equipment. Proficient in Google Workspace applications (Docs, Sheets, etc.). If you thrive in a fast-paced environment and are ready to be the welcoming face of Promofect, we invite you to apply today!

Job Type:

Full-time Pay:

$18.00

• $25.

00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance

Schedule:

8 hour shift Application Question(s): Do you have experience in the promotional products or decorated apparel industry?

Experience:

Customer Service:

1 year (Required) Ability to

Commute:

Mahwah, NJ 07430 (Required) Ability to

Relocate:

Mahwah, NJ 07430: Relocate before starting work (Required)

Work Location:

In person