Sales and Operations Support Position Available In Westchester, New York

Sales and Operations Support 3.5 3.5 out of 5 stars North Salem, NY 10560 Job Summary We are seeking a detail-oriented and proactive Sales and Operations Support to provide clerical, logistical, and organizational support to our sales and installation teams. In this role, you will be responsible for tracking orders, processing documentation, maintaining accurate customer records, and ensuring on-time delivery of products and services. You will also be the liaison between customers, the sales team, and logistics/installation coordinators, handling post-sale support and assisting with administrative reconciliation. Responsibilities Serve as a point of contact for customer inquiries, service requests, and challenges. Maintain and update customer and prospect information in CRM systems. Process sales orders and related documentation accurately and efficiently. Acquiring insurance certificates for subcontractors, as well as preparing and submitting permit packages. Track and update daily sales figures for company-wide reporting. Ensure compliance during pre- and post-installation processes. Facilitate pre- and post- installation payments. Assist with preparation and presentation of sales reports for management. Support overflow of inbound sales calls when needed. Maintain structured execution of recurring administrative tasks. Collaborate with internal teams to resolve issues and improve processes. Requirements Proven experience as a Sales Administrator, Sales Support Specialist, or similar role. Proficiency with CRM software and Microsoft Office, especially Excel. Strong understanding of sales performance metrics and reporting. Excellent customer service and communication skills, both written and verbal. Ability to prioritize tasks and meet strict deadlines in a fast-paced environment. Exceptional organizational skills with keen attention to detail. A team-oriented attitude with a high level of professionalism and dedication. Self-motivated and proactive in problem-solving.

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour Expected hours: 30 – 40 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Retirement plan

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

North Salem, NY 10560 (Required)

Work Location:

In person