eSales Agent -Mercedes Benz of Nashville Position Available In Williamson, Tennessee
Tallo's Job Summary: The eSales Agent position at Mercedes Benz of Nashville involves managing online sales inquiries, engaging with potential customers, and facilitating the sales process. Responsibilities include responding to inquiries, providing information on vehicle inventory, scheduling appointments, and meeting monthly sales targets. Qualifications include excellentmunication skills, knowledge of automotive products, and proficiency in CRM software. This full-time role offerspetitivepensation and benefits, with a focus on professional development and success within Sonic Automotive.
Job Description
Franklin, TN
eSales Agent -Mercedes Benz of Nashville in Franklin, TN at Sonic Automotive
Date Posted:
5/7/2025
JOB
SNAPSHOT
Employee Type:
Full-time
Location:
630 Bakers Bridge Avenue
Franklin, TN 37067
Job Type:
Other
Experience:
Associate
ABOUT
At Mercedes Benz of Nashville(A Sonic Automotive family dealership), you’ll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they’remitted to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
JOB DESCRIPTION
The eSales Agent responsible for managing online sales inquiries, engaging with potential customers, and facilitating the sales process. Your primary objective will be to provide exceptional customer service, convert leads into sales, and contribute to the overall success of our dealership.
Duties and Responsibilities:
Respond promptly and professionally to online sales inquiries received through various channels such as the dealership , email, and online marketplaces.
Engage with potential customers to understand their needs and preferences, providing accurate and detailed information about our vehicle inventory, features, pricing, and promotions.
Schedule appointments for test drives or meetings with sales representatives, ensuring a smooth and efficient customer experience.
Sells/leases and delivers a minimum of 10 units per month.
Utilize Customer Relationship Management (CRM) software to manage leads, track customer interactions, update customer information, and generate reports.
Assists guests in selecting a vehicle by asking questions and listening carefully to their needs.
Ensures that the Web site address and phone number is prominently displayed throughout the dealership, on business cards, flyers, pens and all dealership advertising.
Collaborate with marketing teams to create and manage online marketing campaigns, including social media presence, content creation, and digital advertising efforts.
Maintain up-to-date knowledge of automotive industry trends, products, andpetitors to effectivelymunicate the value proposition of our dealership.
Assist in documentation and administrative tasks related to sales inquiries, vehicle pricing, financing options, and other relevant information.
Follow up with customers after sales or test drives to ensure satisfaction, address any concerns, and encourage repeat business or referrals.
Meet or exceed monthly sales targets and contribute to the overall sales performance of the dealership.
Required Qualifications:
High school diploma or equivalent
Excellent verbal and writtenmunication skills.
Strong interpersonal skills with the ability to build rapport and establish trust with potential customers.
Some knowledge of automotive products, features, pricing, and financing options is an asset.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment to sell a minimum quota according to dealership standards.
Detail-oriented with a high level of accuracy in documentation and administrative tasks.
Self-motivated with a results-driven mindset.
Proficiency in using CRM software and other relevantputer applications.
All applicants must be authorized to work in the US and submit to pre-employment requirements (ie. Background, drug screening, MVR check, valid driver’s license.)
Preferred Qualifications:
Previous experience in sales, customer service, or a related role is preferred.
Previous automotive dealership experience.
This is not a remote-based position.
It’s time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it’s easy to see the difference. When you join ouranization, you’ll enjoyprehensive training,petitivepensation, and unparalleled benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
