Sales Support Engineer – Remote Position Available In Fulton, Georgia

Sales Support Engineer – Remote

Req ID:

10725

Remote Opportunities:

Remote
We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. Acuity Inc. (

NYSE:

AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications. Job Summary
We are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of direct End-Users, consulting engineers, digital partners, and OEM customers with adoption of the best technology our industry has to offer.

• Travel required across US/Canada, possible global travel up to 50% for customer onboarding, trade shows, technical support, etc
• Key Tasks & Responsibilities (Essential Functions)
  As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities including but not limited to:
• New Product Introductions
• Tech focused sessions/webinars/lunch n learns
• Supporting new customer onboardings
• Attending Industry trade shows
• Product feature demonstrations
• Providing supplemental product training
• Supporting projects that are adopting new technology for the first time
• Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations.
  Preferred Skills and Experience
  Tridium Niagara Framework (AX/N4 certification preferred)
  Skills and Minimum Experience Required
  The ideal candidate for this role would have the following skills:
• Exceptional knowledge and understanding of the Tridium Niagara Framework. EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system.
• A solid fundamental understanding of HVAC systems.
• Ability to think logically and write programs for HVAC control.
• Have a knack for explaining often though as complicated topics in layman’s terms.
• Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
• Fundamental understanding of MSTP and IP networking What will help you stand out:
• Experience with IoT integrations and API’s
• Ability to write code in computer programming languages such as Python, Java, C++
• Your personal hobbies include tinkering, building, or creating
• Advanced understanding of IP networking
• Experience with Linux and or Docker/Containers
• Industrial controls experience is beneficial for critical market verticals like Data Centers
  You will be joining a solutions sales team with an incredible family-like culture.

Your peers will be some of the brightest minds in our industry. I hope the thought of learning about controllers with embedded graphics and docker container support, then sharing that knowledge with our customers sounds like fun. We look forward to meeting you. #LI-EK1