Business Development Coordinator Position Available In DeKalb, Alabama

Business Development Coordinator 3.0 3.0 out of 5 stars Fort Payne, AL 35967 Company Overview Donohoo Chevrolet, located in Fort Payne, AL, is seeking a highly motivated, well organized, outgoing individual with a strong work ethic to fill our Business Development Coordinator position. Individual must enjoy working with people and thrive in a fast-paced work environment. Experience in customer service is desired. Summary As a Business Development Coordinator at Donohoo Chevrolet, you will play a pivotal role in driving growth and enhancing customer relationships. This position is essential for our mission to deliver outstanding service while expanding our market presence and fostering long-term partnerships. Responsibilities Answer incoming phone calls and internet chats. Delegate incoming calls to the right department. Claim leads and make initial contact with customers. Contact, and assist, customers assigned to employees who are off each day. Provide information requested about the vehicle(s) customer is interested in. Perform visual inspections of vehicles for out-of-state customers. Reviewing and demonstrating vehicle features with customers post-sale. Downloads and follows up on all dealership manifest and opportunities lists. Answers all inbound profit center calls – sales, service, parts and body shop. Makes outbound prospecting calls inviting prospects to the dealership. Make CSI follow-up calls. Contacts all no-shows to reschedule missed appointments. Advises customers on special-order parts status, appointment reminders, and recall campaigns. Works on service drive contacting customers for test drive opportunities. Other tasks as assigned. Qualifications Proven experience in business development or sales within the automotive industry is preferred. Strong understanding of customer relationship management principles and practices. Demonstrated ability in strategic planning and execution of business initiatives. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with Salesforce or similar CRM software is beneficial but not required. Ability to analyze market trends and adapt strategies accordingly. Strong project management skills with attention to detail and follow-through.

Job Type:

Full-time Benefits:

Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Fort Payne, AL 35967 (Preferred) Ability to

Relocate:

Fort Payne, AL 35967: Relocate before starting work (Preferred)

Work Location:

In person