Client Development Representative Position Available In Jefferson, Alabama

Client Development Representative New Capital Partners Birmingham, AL 35233 Company Overview FireRock Building Materials is a manufacturer and distributor of high-quality building products including fireplaces and pavers. Position Summary FireRock is seeking a reliable, detail-oriented Client Development Representative to support day-to-day customer service and inside sales activities. This role involves handling inbound inquiries, maintaining consistent communication, and managing lead follow-up to keep the sales process moving. It’s a fast-paced position with high daily volume and a strong focus on execution. The ideal candidate is organized, professional, and eager to take ownership of their work. Key Responsibilities

• Respond to customer inquiries via phone and email
• Prepare accurate quotes and proposals based on technical specifications
• Track and manage all inbound leads from initial contact through order close
• Maintain records of communications, proposals, and order details in CRM
• Communicate with internal teams to ensure accurate and timely order fulfillment
• Provide general customer service and sales operations support Preferred Qualifications
• Excellent communication, organization, and follow-through skills
• Able to manage 50-75 customer and sales-related interactions per day
• High attention to detail; confident interpreting measurements and project inputs
• Familiarity with construction materials or technical sales preferred
• Willing to travel as the role grows Employment Type Full-time, in-office position based in Birmingham, Alabama.

Job Type:

Full-time Benefits:

401(k) Health insurance Vision insurance

Shift:

8 hour shift

Education:

Bachelor’s (Required)

Language:

English (Required)

Location:

Birmingham, AL 35233 (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Birmingham, AL 35233 (Required)

Work Location:

In person