Inside Sales Representative Position Available In Jefferson, Alabama

Inside Sales Representative A. Stucki Company – 2.6

Bessemer, AL Job Details Full-time Estimated:

$49.5K – $61.1K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications CRM software Sales support SAP CRM Sales Customer service SAP Mid-level Inside sales Bachelor’s degree Communications Business Administration Crane Business 2 years Communication skills Full Job Description At A. Stucki Company, we’re all about innovation, engineering excellence, and keeping the rail industry on track—literally! Founded in 1911, we’ve evolved into a powerhouse of businesses delivering cutting-edge parts and services for rail systems worldwide. From dynamic control products and brake system components to springs, bearings, and track infrastructure, we’ve got rail covered. But we don’t stop there—our services include remanufacturing, repair, direct-to-locomotive refueling, and more. Over a century strong, we’re redefining what it means to move the world forward, one railcar at a time. What sets us apart?

Global Impact:

Be part of a team that’s making waves on a global scale. Your work at A. Stucki Company will contribute to solutions that transcend boundaries and impact lives.

Collaborative Culture:

We value teamwork and collaboration. Our open-door policy ensures that your ideas are not only heard but valued. Together, we build the future.

Continuous Learning:

Embrace a culture of continuous improvement. At A. Stucki Company, we invest in your professional development, providing resources and opportunities to help you reach new heights.

Diversity and Inclusion:

We celebrate differences and believe in the strength of diversity. Join a workplace that encourages individuality and values the unique perspectives each team member brings. We’re on the lookout for a high energy Inside Sales Representative to join our team! This role is for our maintenance of way division where we are a leading supplier of high-performance rail infrastructure products, specializing in track components and crane rail systems. Known for our industry expertise and commitment to customer satisfaction, we support a wide range of clients across freight, industrial, and transit sectors. The Inside Sales Representative plays a key role in supporting our customers and driving sales from initial inquiry through to order fulfillment. This position serves as a primary point of contact for customers, providing timely quotes, order management, and exceptional service. The role requires strong attention to detail, communication skills, and the ability to collaborate across departments to ensure a seamless customer experience.

Duties/Responsibilities:

Prepare and manage sales quotes, process orders, and generate reports using SAP. Utilize CRM tools to maintain sales records, track interactions, and support sales reporting. Serve as a primary point of contact for customer inquiries via phone and email, delivering prompt, professional service. Follow up on quotes in a timely, organized manner to support closing opportunities and meeting sales targets. Oversee the full order cycle—from quoting to shipment—ensuring accuracy, efficiency, and proactive communication throughout. Collaborate with Shipping/Receiving to coordinate order fulfillment, manage shipping schedules, and address priorities. Resolve complex customer issues with professionalism and urgency, providing thorough and effective solutions. Support the broader sales team and cross-functional departments by sharing information and assisting with various projects or tasks. Maintain accurate and up-to-date customer records by verifying and updating account information regularly. Handle product or service complaints by identifying issues, determining root causes, presenting solutions, and following up to ensure resolution and satisfaction.

Skills/Experience Requirements:

Bachelor’s degree in Business Administration, Communication, or a related field (Required). 2+ years of experience in inside sales, customer service, or sales support—preferably in an industrial or manufacturing setting. Familiarity with railroad industry products, especially track components and crane rail, is a plus. Experience using SAP and CRM systems (e.g., Salesforce, SAP) strongly preferred. Excellent verbal and written communication skills. Strong problem-solving skills and ability to manage multiple priorities. Customer-focused mindset with a professional and courteous demeanor. High attention to detail and organizational skills. Ability to work effectively both independently and as part of a team.

Benefits:

Health Coverage:

The company covers 80% of medical, dental, and vision premiums, ensuring comprehensive healthcare for you and your family.

Retirement Savings:

Enjoy immediate full vesting in our 401(k) plan, with a generous company match to support your financial future.

Life Insurance:

Receive company-paid life insurance for peace of mind and security.

Paid Time Off:

11 paid holidays, plus paid vacation, and sick time available in your first year.

Work-Life Balance:

Supportive benefits designed to help you maintain a healthy work-life balance.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Shift:

Day shift

Supplemental Pay:

Yearly bonus

Work Location:

In person