Sales Account Specialist of Marketing Department Position Available In Jefferson, Alabama
Tallo's Job Summary: The Sales Account Specialist of Marketing Department is responsible for managing key accounts like the Japanese Fasteners company and local coil vendors. They ensure high-quality customer service, oversee order and delivery management, monitor market trends, analyze sales data, and contribute to sales forecasting. This role requires strong communication skills, attention to detail, and a proactive approach to resolving issues efficiently.
Company:
Posco Aapc
Salary:
—
Job Description
Key Account Management and Customer Service Excellence
- Act as the primary point of contact for clients such as the Japanese Fasteners company and local coil vendors
- Build and maintain strong relationships with key accounts by understanding their business needs and offering tailored solutions
- Regularly communicate with clients to ensure their requirements are met and resolve any issues that arise in a timely manner
- Ensure high-quality customer service by providing quick responses and timely solutions to client issues or inquiries
- Develop and maintain account-specific action plans to ensure customer satisfaction and continued business;Order and Delivery Management
- Oversee the processing of customer orders, ensuring accuracy and timely completion of order details
- Maintain up-to-date order records and manage any changes or adjustments to orders efficiently
- Coordinate closely with the logistics or operations staff to ensure smooth delivery processes, addressing potential delays or issues proactively
- Delivery Coordination
- Ensure on-time delivery by collaborating with the supply chain or logistics staff and tracking shipments
- Resolve any delivery-related problems by working directly with the client and internal teams;Market Trends Monitoring and Sales Analysis
- Continuously track and analyze market trends in the steel industries, including price fluctuations, supply chain issues, and competitor activities
- Report findings to management and provide insights for strategic decision-making
- Sales and Purchasing Data Analysis
- Review purchasing data to forecast trends, adjust inventory needs, and make informed recommendations to the sales team
- Contribute to the creation of sales forecasts and projections based on market conditions and data insights;Strategic Contribution and Forecasting
- Work closely with the sales and marketing team to develop sales strategies and initiatives aimed at expanding business opportunities and increasing sales
- Sales Forecasting
- Assist in the development and adjustment of sales forecasts, ensuring they align with market trends and client demand
- Monitor sales progress and adjust forecasts as necessary to reflect changing market conditions or account performance;Client and Supplier Site Visits
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